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Intern, Service

Aquarion Water Company, Bridgeport, CT, United States


Intern, Service

Bridgeport, CT, US
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.
Aquarion Water Company is a wholly-owned subsidiary of Eversource. Job Summary The Service Department at Aquarion is looking for an intern!
Principal Responsibilities

Dispatching, assigning, and reviewing planned and emergent work for the EWC service team
Dispatching emergencies to service technicians
Responding to emails, calls, and Teams messages from peer departments and field staff
Contacting customers regarding escalation questions, scheduling large meters changes, and rescheduling appointments
Supporting the Periodic Meter Change program

Account reviews, Tag notification creation, manual letter launches, etc
Preferred Requirements

Dispatching experience preferred, but not required
Highly competent in Microsoft 365 applications, including SharePoint and Teams
Excellent verbal and written communication skills
Good time management and ability to work independently
Education/Certifications

High School Diploma required
Bachelor's degree in progress preferred, but not required
Salary

This is a part-time, non-benefit eligible position. Assignment is approximately four to six months in length. The chosen candidate can work up to 29 hours each week between the hours of 8:00 a.m. and 4:30 p.m. (Monday through Friday). Hourly rate for this role will be $17.00/hour.
Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.