Hydraulic Hose Mobile Service Technician
Bridgestone HosePower, Auburn, WA, United States
Overview
At Bridgestone HosePower our Mobile Sales and Service Technicians (MSST) are the face of field operations. Our MSSTs expertly deliver built hose assemblies and top-quality repair services directly to customers with professionalism, precision, and efficiency. As an MSST, you will travel to job sites to diagnose machine and equipment issues, perform repairs, and assemble custom hose solutions using specialized tools provided by the company. When you are not working on equipment or turning wrenches, you will engage with prospects, check in on customers, and identify new service opportunities. Building strong relationships with customers is the key to being successful in this position. This role blends hands-on technical work with customer interaction in a fast-paced, goal-oriented, service-driven environment.
Essential Duties and Responsibilities
Build hydraulic hose assemblies on-site at customer locations
Remove and install hose assemblies as needed
Perform machine inspections to ensure proper function and safety
Conduct cold call prospecting to develop new business within assigned territory
Manage territory accounts and maintain strong customer relationships
Provide accurate information for quotations on large-scale projects
Submit timely and legible data for invoicing and service documentation
Maintain and protect company-owned tools, equipment, and vehicles at all times
Qualifications
Must be 21 years or older
Valid driver’s license for a minimum of three years
No more than two moving violations in the past three years
No DUI charges or convictions
Desired Qualifications
Sound, independent judgment, as need arises
Professional customer relations and communication skills
Passion for excellence
Good soft skills for customer interaction and building relationships
Ability to work under pressure
Mechanical aptitude
Sound time management skills
Ability to work independently and self-motivated
Strong attention to detail
Prior experience with effective troubleshooting resolution
Ability to maneuver in confined spaces
Flexibility and ability to think on one’s feet
Ability to successfully operate hand and power tools
Willingness to learn
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At Bridgestone HosePower our Mobile Sales and Service Technicians (MSST) are the face of field operations. Our MSSTs expertly deliver built hose assemblies and top-quality repair services directly to customers with professionalism, precision, and efficiency. As an MSST, you will travel to job sites to diagnose machine and equipment issues, perform repairs, and assemble custom hose solutions using specialized tools provided by the company. When you are not working on equipment or turning wrenches, you will engage with prospects, check in on customers, and identify new service opportunities. Building strong relationships with customers is the key to being successful in this position. This role blends hands-on technical work with customer interaction in a fast-paced, goal-oriented, service-driven environment.
Essential Duties and Responsibilities
Build hydraulic hose assemblies on-site at customer locations
Remove and install hose assemblies as needed
Perform machine inspections to ensure proper function and safety
Conduct cold call prospecting to develop new business within assigned territory
Manage territory accounts and maintain strong customer relationships
Provide accurate information for quotations on large-scale projects
Submit timely and legible data for invoicing and service documentation
Maintain and protect company-owned tools, equipment, and vehicles at all times
Qualifications
Must be 21 years or older
Valid driver’s license for a minimum of three years
No more than two moving violations in the past three years
No DUI charges or convictions
Desired Qualifications
Sound, independent judgment, as need arises
Professional customer relations and communication skills
Passion for excellence
Good soft skills for customer interaction and building relationships
Ability to work under pressure
Mechanical aptitude
Sound time management skills
Ability to work independently and self-motivated
Strong attention to detail
Prior experience with effective troubleshooting resolution
Ability to maneuver in confined spaces
Flexibility and ability to think on one’s feet
Ability to successfully operate hand and power tools
Willingness to learn
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