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Associate Patient Care Coordinator

UnitedHealth Group, Sumter, SC, United States


Requisition number:

2346444

Job category:

Healthcare Delivery, Patient Services

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start

Caring. Connecting. Growing together.

Optum is seeking an

Associate Patient Care Coordinator

to join our growing team. At Optum, we are transforming healthcare nationally while providing physician-led care locally. Work with the largest care delivery organization in the world and start doing

your life's best work.

Schedule

: A 40-hour work week, Monday to Friday, 7:30AM- 5:30PM May be asked to float to other locations for coverage, as needed. The schedule will be determined upon hire.

Location

: Onsite - 674 W Liberty St, Sumter, SC 29150

Primary Responsibilities:

Greet and check in patients

Verifies patient demographics and insurance information

Collects outstanding balances, co-pays, deductibles, and co-insurances

Checks patients out and schedules future appointments

Performs general clerical duties

Meets the communication needs of the patient/ family, practice providers, and practice staff

Participate in performance improvement activities

Greet patients in a professional and courteous manner

Directs patients to appropriate areas

Check-in' all patients, gives patient medical forms to complete and update if needed

Collecting payments, printing receipts, and posting payments

Scanning and filing patients' information if needed

Reconciles cash drawer daily and send deposits to Department manager

Retrieve and sort mail into appropriate boxes

Sorts and documents any returned mail

Maintains a good working relationship with practice staff members

Performs all other duties assigned

Meets dress code standards: appearance is neat and clean

Completes annual/ monthly education requirements

Reports to work on time and as scheduled

Completes work in a timely manner

Attend staff meetings

Ensures patient confidentiality

Complies with all practice policies and procedures.

Willing to work weekends in rotation and travel to either of the 2 Urgent Cares to fulfil business needs

Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED (or higher)

1+ years of customer service or healthcare related experience

1+ years of computer proficiency experience in Microsoft Office (Outlook, Word, etc.)

Preferred Qualifications:

1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records

Knowledge EMR (ECW)

Knowledge of insurance carriers and managed care plans

Knowledge of medical terminology

Soft Skills:

Ability to work independently and as a team, and maintain good judgment and accountability

Demonstrated ability to work well with health care providers

Strong organizational and time management skills

Ability to multi-task and prioritize tasks to meet all deadlines

Ability to work well under pressure in a fast-paced environment

Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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