Meadowland of Carmel is hiring: Service Advisor/Writer in Carmel

Experienced Service Advisor/Writer

Long-term growth opportunities, medical, dental, and vision insurance, 401k match, additional benefits, competitive pay.

Responsibilities & qualifications:

• Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.
• Consult with customer on applicable service specials.
• Gather and decode customer information to effectively and accurately relay concerns to technicians.
• Document services declined and advise customer of current and future needs to their vehicle.
• Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.
• Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.
• Build strong relationships with the customers.