Jr. Hardware Asset Management Analyst
Alderson Loop, Baltimore, MD, United States
A Fortune 500 investment firm is seeking a Hardware Asset Management Analyst to support Technology Operations. This role is responsible for managing the full lifecycle of enterprise hardware assets, including receiving, tracking, inventory management, and secure disposal.
This is a hands-on, operations-focused role within the Hardware Asset Management team, supporting daily logistics and inventory processes for desktop hardware and peripherals across the firm.
Key Responsibilities
Receive and process daily shipments from vendors (e.g., USPS, UPS, Amazon)
Record and track new hardware assets in ServiceNow (SNOW)
Maintain accurate inventory records and ensure data integrity across systems
Track and update purchase orders and asset records in Coupa and ServiceNow
Package and ship outbound equipment, including creating shipping labels
Perform physical inventory counts, audits, and reconciliations
Organize and maintain secure storage of hardware assets
Execute secure data deletion on end-of-life devices prior to disposal
Support desktop lease replacements and asset disposal workflows
Assist with asset-related projects, including data collection and reporting
Collaborate with Desktop Support and other Technology Operations teams as needed
Required Qualifications
0–2 years of experience in hardware support, inventory, or asset management
Ability to work on-site 5 days per week in Baltimore, MD
Reliable transportation (occasional travel to Owings Mills, MD required)
Experience handling, tracking, or managing physical equipment or inventory
Ability to lift, move, and organize hardware equipment as part of daily tasks
Basic computer skills for data entry and system updates
Preferred Qualifications
Experience with ServiceNow (SNOW)
Experience with Microsoft Excel (tracking, data entry, basic analysis)
Experience in inventory operations, warehouse, or asset tracking environments
Familiarity with hardware lifecycle processes (receiving, deployment, disposal)
Additional Information
This is not an end-user support or help desk role
The role is primarily hands-on and operational, with a focus on physical asset management
Opportunities to contribute to process improvements and workflow optimization
Involvement in upcoming hardware asset strategy initiatives, including preparation for Windows 10 end-of-life transitions
This is a hands-on, operations-focused role within the Hardware Asset Management team, supporting daily logistics and inventory processes for desktop hardware and peripherals across the firm.
Key Responsibilities
Receive and process daily shipments from vendors (e.g., USPS, UPS, Amazon)
Record and track new hardware assets in ServiceNow (SNOW)
Maintain accurate inventory records and ensure data integrity across systems
Track and update purchase orders and asset records in Coupa and ServiceNow
Package and ship outbound equipment, including creating shipping labels
Perform physical inventory counts, audits, and reconciliations
Organize and maintain secure storage of hardware assets
Execute secure data deletion on end-of-life devices prior to disposal
Support desktop lease replacements and asset disposal workflows
Assist with asset-related projects, including data collection and reporting
Collaborate with Desktop Support and other Technology Operations teams as needed
Required Qualifications
0–2 years of experience in hardware support, inventory, or asset management
Ability to work on-site 5 days per week in Baltimore, MD
Reliable transportation (occasional travel to Owings Mills, MD required)
Experience handling, tracking, or managing physical equipment or inventory
Ability to lift, move, and organize hardware equipment as part of daily tasks
Basic computer skills for data entry and system updates
Preferred Qualifications
Experience with ServiceNow (SNOW)
Experience with Microsoft Excel (tracking, data entry, basic analysis)
Experience in inventory operations, warehouse, or asset tracking environments
Familiarity with hardware lifecycle processes (receiving, deployment, disposal)
Additional Information
This is not an end-user support or help desk role
The role is primarily hands-on and operational, with a focus on physical asset management
Opportunities to contribute to process improvements and workflow optimization
Involvement in upcoming hardware asset strategy initiatives, including preparation for Windows 10 end-of-life transitions