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Provider Relations Manager - 252509

Medix™, Yonkers, NY, United States


Job Title:

Provider Relations Manager (Community Outreach, Medicaid)

Locations:

Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester
***you must be open to traveling to anyone of these locations as needed for community events

Hybrid work - remote with local travel up to 50%
Ideal is 3 days onsite with provider and 2 days remote

***Must have a reliable car to get around, cannot take public transportation***

Pay:

70,000-78,000 annual

Start Date:

ASAP

Hours:

9am-5pm, M-F 40 hours

Overview:
You’ll lead strategic outreach and referral development across New York, focusing on Community Supports. You’ll engage healthcare providers, case managers, and community organizations to drive awareness and referrals for programs. You’ll also collaborate with internal teams to support member enrollment, patient navigation, and data-informed quality improvements.

This role blends relationship building, sales strategy, and community health impact. You’ll be measured by your ability to drive qualified referrals, increase program adoption, and support access to care for vulnerable populations.

Key Responsibilities:
Build and maintain relationships with healthcare providers, health plans, and community-based organizations, serving as the primary point of contact
Drive engagement and referral growth through consistent outreach, follow-up, and partner support
Conduct in-person and virtual meetings, presentations, and educational events to communicate program value and increase adoption
Support provider onboarding and assist patients and partners through referral and enrollment workflows
Connect with members to educate on the program & resources available to them
Collaborate with clinical, operational, and care teams to ensure coordinated care and a seamless partner experience
Plan and execute community partner events
Track outreach activity, referrals, and performance metrics in CRM/EHR systems
Gather provider feedback and market insights to inform strategy and strengthen competitive positioning

Required Skills:
Bachelor’s degree required (Public Health, Nutrition, or related field preferred)
3+ years of experience in sales, outreach, or healthcare engagement
Knowledge of NY State Medicaid & programs
Ideally experience at commercial plan in provider relations
etwork
Strong communication, CRM/EHR proficiency, and cultural humility
Ability to work independently