Disaster Recovery Coordinator
BMS CAT, Pittsburgh, PA, United States
Emergency Response Coordinator (ERC)
Pittsburgh Metro Area, PA (Gibsonia / 15044) | $55K–$65K Base + Uncapped Quarterly Bonuses
BMS CAT | National Leader in Disaster Restoration
Founded in 1948, BMS CAT has built a long-standing reputation as a trusted leader in disaster restoration. From initial clean-up to complete reconstruction, we support our clients every step of the way. We handle everything from multi-million-dollar commercial restoration projects to residential losses in the thousands, and everything in between.
Our success is driven by high-energy, high-performing professionals who work collaboratively to remain at the forefront of the industry.
About the Role
We are hiring an Emergency Response Coordinator to support the Pittsburgh Metro Area by responding to residential and commercial property losses and helping customers through the critical first steps after a disaster.
This role blends sales, service, and field leadership. When fire, water, storm, or structural damage happens, people need someone calm, confident, and capable.
Every day is different. Every response matters.
What You’ll Do
Respond to emergency losses involving fire, water, storm, structural, vehicle impact, and related property damage
Meet homeowners, property managers, and business owners on-site
Provide calm, professional guidance during stressful situations
Secure work authorizations for emergency mitigation services
Assist customers with insurance claim initiation when needed
Educate clients on mitigation, drying, contents, and reconstruction next steps
Maintain active job logs, follow-up pipelines, and overnight response tracking
Coordinate with operations, project teams, and internal partners for seamless handoff
Build trust quickly and represent the company with urgency and professionalism
What We’re Looking For
Experience in restoration, mitigation, emergency services, construction, roofing, insurance, or related field services
Strong communication and relationship-building skills
Comfortable engaging customers without a warm introduction
Sales confidence with a service-first mindset
Ability to stay composed in fast-paced, high-pressure environments
Strong organization and follow-through skills
Valid driver’s license with clean driving record
Schedule
Rotating day and night on-call schedule similar to firefighter-style shifts
Must be available for evenings, weekends, and urgent response calls as needed
Field-based role throughout the Pittsburgh Metro Area
Compensation & Benefits
We offer a competitive compensation package including:
$55,000 to $65,000 base salary depending on experience
Uncapped quarterly bonuses tied to recognized revenue and job count
Company vehicle or auto allowance (based on availability)
Fuel card
EZ Pass or Toll Tag
Laptop and smartphone
Fully paid employee life insurance
Optional medical, dental, and vision insurance
401(k) plan
Generous paid time off
Additional tools, training, and support to ensure your success
And more
Why Join BMS CAT
This is more than a job. It is an opportunity to help people during difficult moments, build meaningful relationships, and grow your career with one of the most respected names in the industry.
If you are driven, relationship-focused, and ready to grow your career with an industry leader,
apply today and join the BMS CAT team.
BMS CAT is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Pittsburgh Metro Area, PA (Gibsonia / 15044) | $55K–$65K Base + Uncapped Quarterly Bonuses
BMS CAT | National Leader in Disaster Restoration
Founded in 1948, BMS CAT has built a long-standing reputation as a trusted leader in disaster restoration. From initial clean-up to complete reconstruction, we support our clients every step of the way. We handle everything from multi-million-dollar commercial restoration projects to residential losses in the thousands, and everything in between.
Our success is driven by high-energy, high-performing professionals who work collaboratively to remain at the forefront of the industry.
About the Role
We are hiring an Emergency Response Coordinator to support the Pittsburgh Metro Area by responding to residential and commercial property losses and helping customers through the critical first steps after a disaster.
This role blends sales, service, and field leadership. When fire, water, storm, or structural damage happens, people need someone calm, confident, and capable.
Every day is different. Every response matters.
What You’ll Do
Respond to emergency losses involving fire, water, storm, structural, vehicle impact, and related property damage
Meet homeowners, property managers, and business owners on-site
Provide calm, professional guidance during stressful situations
Secure work authorizations for emergency mitigation services
Assist customers with insurance claim initiation when needed
Educate clients on mitigation, drying, contents, and reconstruction next steps
Maintain active job logs, follow-up pipelines, and overnight response tracking
Coordinate with operations, project teams, and internal partners for seamless handoff
Build trust quickly and represent the company with urgency and professionalism
What We’re Looking For
Experience in restoration, mitigation, emergency services, construction, roofing, insurance, or related field services
Strong communication and relationship-building skills
Comfortable engaging customers without a warm introduction
Sales confidence with a service-first mindset
Ability to stay composed in fast-paced, high-pressure environments
Strong organization and follow-through skills
Valid driver’s license with clean driving record
Schedule
Rotating day and night on-call schedule similar to firefighter-style shifts
Must be available for evenings, weekends, and urgent response calls as needed
Field-based role throughout the Pittsburgh Metro Area
Compensation & Benefits
We offer a competitive compensation package including:
$55,000 to $65,000 base salary depending on experience
Uncapped quarterly bonuses tied to recognized revenue and job count
Company vehicle or auto allowance (based on availability)
Fuel card
EZ Pass or Toll Tag
Laptop and smartphone
Fully paid employee life insurance
Optional medical, dental, and vision insurance
401(k) plan
Generous paid time off
Additional tools, training, and support to ensure your success
And more
Why Join BMS CAT
This is more than a job. It is an opportunity to help people during difficult moments, build meaningful relationships, and grow your career with one of the most respected names in the industry.
If you are driven, relationship-focused, and ready to grow your career with an industry leader,
apply today and join the BMS CAT team.
BMS CAT is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.