Information Technology Operations Engineer (Brookfield)
4FRONT Engineered Solutions, Brookfield, WI, United States
IT Operations Engineer
Make an Impact Where Technology Meets People
We’re looking for a hands-on
IT Operations Engineer
who thrives on solving problems and keeping people productive. In this role, you’ll be the go-to expert supporting desktop technology across multiple locations—tackling everything from day-to-day support to small IT projects that make a real difference.
What You’ll Do
Own and manage incoming Help Desk requests (onsite & remote)
Troubleshoot and support desktops, laptops, printers, phones, mobile devices, and scanners
Support Windows, Microsoft 365, Teams, Outlook, Adobe, iOS, and remote access tools
Coordinate new hire setups and employee departures
Install, maintain, and retire desktop hardware and software
Manage Active Directory users, assets, and inventory
Test and deploy hardware/software upgrades
Support secure access, including badge/fob activation
What You Bring
Bachelor’s degree in IT, Computer Science, or related field
3–5 years of Help Desk or Desktop Support experience
Strong knowledge of Windows OS, Microsoft 365, Active Directory, and mobile devices
Proven troubleshooting skills and a customer-first mindset
Comfortable supporting executives to frontline employees
Organized, adaptable, and able to juggle multiple priorities
Nice to Have
Experience supporting multiple facilities and remote users
Hardware/software rollout experience
Microsoft or Help Desk certifications
Exposure to networking, security, and patch management tools
Why Join Us?
Work with a collaborative, high-performing IT team
Variety in your day—support, projects, and problem-solving
Limited travel, steady growth opportunities, and meaningful impact
If you enjoy fast-paced environments, solving complex tech issues, and helping people do their best work—we’d love to hear from you.
Make an Impact Where Technology Meets People
We’re looking for a hands-on
IT Operations Engineer
who thrives on solving problems and keeping people productive. In this role, you’ll be the go-to expert supporting desktop technology across multiple locations—tackling everything from day-to-day support to small IT projects that make a real difference.
What You’ll Do
Own and manage incoming Help Desk requests (onsite & remote)
Troubleshoot and support desktops, laptops, printers, phones, mobile devices, and scanners
Support Windows, Microsoft 365, Teams, Outlook, Adobe, iOS, and remote access tools
Coordinate new hire setups and employee departures
Install, maintain, and retire desktop hardware and software
Manage Active Directory users, assets, and inventory
Test and deploy hardware/software upgrades
Support secure access, including badge/fob activation
What You Bring
Bachelor’s degree in IT, Computer Science, or related field
3–5 years of Help Desk or Desktop Support experience
Strong knowledge of Windows OS, Microsoft 365, Active Directory, and mobile devices
Proven troubleshooting skills and a customer-first mindset
Comfortable supporting executives to frontline employees
Organized, adaptable, and able to juggle multiple priorities
Nice to Have
Experience supporting multiple facilities and remote users
Hardware/software rollout experience
Microsoft or Help Desk certifications
Exposure to networking, security, and patch management tools
Why Join Us?
Work with a collaborative, high-performing IT team
Variety in your day—support, projects, and problem-solving
Limited travel, steady growth opportunities, and meaningful impact
If you enjoy fast-paced environments, solving complex tech issues, and helping people do their best work—we’d love to hear from you.