Director, Member Experience & Operations

MedImpact Healthcare Systems, Inc. is seeking a Director of Operations in Tempe, Arizona. This role involves overseeing operational and quality activities at the organization's contact center, focusing on customer satisfaction and service excellence. The ideal candidate will have a BA/BS degree and at least 10 years of related experience including 8 years in a supervisory role. The position offers a collaborative work environment aimed at enhancing service quality and efficiency.
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