Project Coordinator - Hyatt Regency Atlanta
Encore Global, Atlanta, GA, United States
Position Overview
The Project Coordinator, Venues is responsible for the planning and execution of small events or a portion of a large event. This position will ensure successful and profitable execution of events by following Encore’s Production Process and Technical Standards and will partner with the sales and operations team to deliver on event execution plans. The Project Coordinator, Venues reports to a designated Venue Operations lead (DET / DOO).
Key Job Responsibilities
Event Planning
Prepare and communicate production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.
Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems.
Review sales documents to confirm that the equipment and technical positions to ensure they meet client’s needs.
Event Execution
Communicate event execution plan and on-site changes including billing, production schedules and client requests.
Review all necessary information with crew leads to ensure a successful and profitable event.
Operate equipment and assist crew as necessary/qualified.
Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market.
Administrative & Training
Assist Venue Operations leaders with completion and analysis of the EPT tool for events as necessary.
Process Encore post-event items, including review of timesheets, timely processing of invoices and post-show reporting.
Work with Venue Operations leaders to identify training opportunities for onsite and regional workforce.
Job Qualifications
High School Diploma required
3+ years tech experience in the event technology or Broadcast industry
2+ years of administrative and customer service experience, preferred.
Strong written and oral communication skills
Strong Technical Background
Strong Client relationship skills
Operational logistics experience
Works well under pressure
Ability to multitask
MS Office experience
Ability to read technical diagrams preferred
Competencies
Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Instills Trust
Safety Conscious
Drive Results
Action Oriented
See The Big Picture
Tech Savvy
Value People
Communicates Effectively
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.
Sitting: 2-3 Hours
Standing: 4-5 Hours
Walking: 4-5 Hours
Stooping: 2-3 Hours
Crawling: 2-3 Hours
Kneeling: 2-3 Hours
Bending: 2-3 Hours
Reaching (above your head): 2-3 Hours
Climbing: 0-1 Hours
Grasping: 4-5 Hours
Lifting Requirements
0 - 15 lbs: Continuously
16 - 50 lbs: Frequently
51 - 100 lbs: Occasionally
Over 100 lbs: Occasionally
Carrying Requirements
0 - 15 lbs: Continuously
16 - 50 lbs: Frequently
51 - 100 lbs: Occasionally
Over 100 lbs: Never
Auditory/Visual Requirements
Close Vision: Continuously
Distance Vision: Continuously
Color Vision: Frequently
Peripheral Vision: Occasionally
Depth Perception: Frequently
Hearing: Continuously
Pushing/Pulling Requirements
0 - 15 lbs: Continuously
16 - 50 lbs: Frequently
51 - 100 lbs: Frequently
Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Office
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Hourly Pay Range
$22.90 - $29.77
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
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The Project Coordinator, Venues is responsible for the planning and execution of small events or a portion of a large event. This position will ensure successful and profitable execution of events by following Encore’s Production Process and Technical Standards and will partner with the sales and operations team to deliver on event execution plans. The Project Coordinator, Venues reports to a designated Venue Operations lead (DET / DOO).
Key Job Responsibilities
Event Planning
Prepare and communicate production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.
Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems.
Review sales documents to confirm that the equipment and technical positions to ensure they meet client’s needs.
Event Execution
Communicate event execution plan and on-site changes including billing, production schedules and client requests.
Review all necessary information with crew leads to ensure a successful and profitable event.
Operate equipment and assist crew as necessary/qualified.
Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market.
Administrative & Training
Assist Venue Operations leaders with completion and analysis of the EPT tool for events as necessary.
Process Encore post-event items, including review of timesheets, timely processing of invoices and post-show reporting.
Work with Venue Operations leaders to identify training opportunities for onsite and regional workforce.
Job Qualifications
High School Diploma required
3+ years tech experience in the event technology or Broadcast industry
2+ years of administrative and customer service experience, preferred.
Strong written and oral communication skills
Strong Technical Background
Strong Client relationship skills
Operational logistics experience
Works well under pressure
Ability to multitask
MS Office experience
Ability to read technical diagrams preferred
Competencies
Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Instills Trust
Safety Conscious
Drive Results
Action Oriented
See The Big Picture
Tech Savvy
Value People
Communicates Effectively
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.
Sitting: 2-3 Hours
Standing: 4-5 Hours
Walking: 4-5 Hours
Stooping: 2-3 Hours
Crawling: 2-3 Hours
Kneeling: 2-3 Hours
Bending: 2-3 Hours
Reaching (above your head): 2-3 Hours
Climbing: 0-1 Hours
Grasping: 4-5 Hours
Lifting Requirements
0 - 15 lbs: Continuously
16 - 50 lbs: Frequently
51 - 100 lbs: Occasionally
Over 100 lbs: Occasionally
Carrying Requirements
0 - 15 lbs: Continuously
16 - 50 lbs: Frequently
51 - 100 lbs: Occasionally
Over 100 lbs: Never
Auditory/Visual Requirements
Close Vision: Continuously
Distance Vision: Continuously
Color Vision: Frequently
Peripheral Vision: Occasionally
Depth Perception: Frequently
Hearing: Continuously
Pushing/Pulling Requirements
0 - 15 lbs: Continuously
16 - 50 lbs: Frequently
51 - 100 lbs: Frequently
Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Office
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Hourly Pay Range
$22.90 - $29.77
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
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