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Healthcare QA Specialist — Call Center & Scheduling

Northside Hospital, New York, NY, United States


Northside Hospital is seeking a candidate for a role focused on reviewing call scheduling and clinical phone call accuracy. Applicants must hold a Bachelor's degree and possess two years of medical experience along with one year in a customer service or call center role. Preferred skills include problem-solving, data analytics, and knowledge of medical terminology. The ideal candidate will help improve customer service and reduce errors within the call center operations.
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