Branch Supervisor
RB Global Inc., Milwaukee, WI, United States
Description
The Branch Supervisor drives overall performance and operations for an assigned branch. This position is responsible for supporting branch planned profitability, sales, and customer service levels. The role interacts with all levels of staff and departments within IAA and is responsible for maintaining a safe and positive work environment by supervising and mentoring local staff. The Branch Supervisor supervises all office employees and at times depending on the branch size, may also supervise the yard employees.
Qualifications
2-3 Years Branch and Field Experience
Solid customer service skills
Strong leadership skills
Basic skills in using the Microsoft Suite (Excel, PowerPoint, Word, Outlook)
Proficient in time management
Clear communication skills
Positive attitude
Professional and clean appearance
Ability to function well as part of a team
Typical business office Environment
Responsibilities
Responsible for creating and maintaining a safe, engaged, and positive work environment
Ensuring compliance with operational standards
Create and maintain strong relationships with external customers/vendors including Insurance Companies, Towing Vendors & Buyers
Design more efficient ways of processing work
Resolve branch-level employee issues and team issues
Actively enforce company policy, reporting or responding appropriately to all violations or reports of violations
Recommend or perform personnel actions such as salary increases, performance reviews, hiring, and disciplinary action
Collaborate effectively with various internal departments including HR, Corporate teams, and the Sales/Remarketing groups.
Support the ISO external assessments and internal and external audits as required.
Employer
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
EEO Information
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition.
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The Branch Supervisor drives overall performance and operations for an assigned branch. This position is responsible for supporting branch planned profitability, sales, and customer service levels. The role interacts with all levels of staff and departments within IAA and is responsible for maintaining a safe and positive work environment by supervising and mentoring local staff. The Branch Supervisor supervises all office employees and at times depending on the branch size, may also supervise the yard employees.
Qualifications
2-3 Years Branch and Field Experience
Solid customer service skills
Strong leadership skills
Basic skills in using the Microsoft Suite (Excel, PowerPoint, Word, Outlook)
Proficient in time management
Clear communication skills
Positive attitude
Professional and clean appearance
Ability to function well as part of a team
Typical business office Environment
Responsibilities
Responsible for creating and maintaining a safe, engaged, and positive work environment
Ensuring compliance with operational standards
Create and maintain strong relationships with external customers/vendors including Insurance Companies, Towing Vendors & Buyers
Design more efficient ways of processing work
Resolve branch-level employee issues and team issues
Actively enforce company policy, reporting or responding appropriately to all violations or reports of violations
Recommend or perform personnel actions such as salary increases, performance reviews, hiring, and disciplinary action
Collaborate effectively with various internal departments including HR, Corporate teams, and the Sales/Remarketing groups.
Support the ISO external assessments and internal and external audits as required.
Employer
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
EEO Information
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition.
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