AI-Driven Process Leader — Insurance Ops & Innovation

The National African-American Insurance Association (NAAIA) seeks a Business Process Leader to drive AI deployment at Marsh McLennan Agency (MMA) in Idaho. This role focuses on optimizing processes through AI integration in sales, servicing, underwriting support, and claims. Ideal candidates should have 7+ years in insurance brokerage, experience with AI tools, and strong stakeholder management skills. The position offers a competitive salary range of $74,600 to $139,100, generous time off, and remote work options.
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