Field Service Respresentative
ACO, Inc. Careers, Mentor, OH, United States
ACO, Inc. Field Service Representative Position Description
FIELD SERVICE REPRESENTATIVE POSITION SUMMARY:
Provide installation/product support in house and out in the field for product lines of ACO, Inc.
FIELD SERVICE
REPRESENTATIVE
ESSENTIAL DUTIES AND FUNCTIONS:
Visit job sites to instruct/assist contractors on the proper way to install products and to repair or make changes to fabrications and correct mistakes.
Diagnose construction problems on site.
Oversee repairs and technical improvements.
Take calls from customers and company employees concerning installation and other product issues.
When not traveling, spend time learning how the product is made in Fiberglass, Metal, and Polymer.
Assist manufacturing in quality control of custom production of fiberglass and stainless steel.
Quality control checks on finished products
Draft and submit reports to Sales and Operations.
Other duties as assigned or directed.
FIELD SERVICE ENGINEER EDUCATION and/or EXPERIENCE :
Bachelor's degree (B. A.) from four-year college or university; or 5 to 7 years related experience and/or training; or equivalent combination of education and experience.
Concrete construction experience
Heavy Civil experience
FIELD SERVICE ENGINEER OTHER SKILLS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the level of knowledge, skill, and/or ability required.
Proficient in MS Office Products
Experience on both Union and Non-union job sites
Must be able to read and interpret construction drawings
CAD experience helpful
Ability to be hands on with on-site projects and assist with installation of products
Must be knowledgeable about required safety practices on construction job sites
Ability to read and comprehend simple instructions, short correspondences, and memos
Ability to write technical correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to calculate figures and amounts such as proportions, area, circumference, and volume
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
FIELD SERVICE ENGINEER
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequent travel, 50%-75% of the time
Ability to maneuver safely in an active construction site
Occasionally required to stand or walk
Continually required to sit and work on a computer
Continually required to utilize hand and finger dexterity
Frequently required to talk or hear
The employee must occasionally lift and/or move up to 50 pounds
FIELD SERVICE ENGINEER
OTHER DUTIES:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. xsgimln Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#ZR
Make your application after reading the following skill and qualification requirements for this position.
Compensation details:
65 Yearly Salary
PI7ee52d89d4b5-37344-39916051
FIELD SERVICE REPRESENTATIVE POSITION SUMMARY:
Provide installation/product support in house and out in the field for product lines of ACO, Inc.
FIELD SERVICE
REPRESENTATIVE
ESSENTIAL DUTIES AND FUNCTIONS:
Visit job sites to instruct/assist contractors on the proper way to install products and to repair or make changes to fabrications and correct mistakes.
Diagnose construction problems on site.
Oversee repairs and technical improvements.
Take calls from customers and company employees concerning installation and other product issues.
When not traveling, spend time learning how the product is made in Fiberglass, Metal, and Polymer.
Assist manufacturing in quality control of custom production of fiberglass and stainless steel.
Quality control checks on finished products
Draft and submit reports to Sales and Operations.
Other duties as assigned or directed.
FIELD SERVICE ENGINEER EDUCATION and/or EXPERIENCE :
Bachelor's degree (B. A.) from four-year college or university; or 5 to 7 years related experience and/or training; or equivalent combination of education and experience.
Concrete construction experience
Heavy Civil experience
FIELD SERVICE ENGINEER OTHER SKILLS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the level of knowledge, skill, and/or ability required.
Proficient in MS Office Products
Experience on both Union and Non-union job sites
Must be able to read and interpret construction drawings
CAD experience helpful
Ability to be hands on with on-site projects and assist with installation of products
Must be knowledgeable about required safety practices on construction job sites
Ability to read and comprehend simple instructions, short correspondences, and memos
Ability to write technical correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to calculate figures and amounts such as proportions, area, circumference, and volume
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
FIELD SERVICE ENGINEER
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequent travel, 50%-75% of the time
Ability to maneuver safely in an active construction site
Occasionally required to stand or walk
Continually required to sit and work on a computer
Continually required to utilize hand and finger dexterity
Frequently required to talk or hear
The employee must occasionally lift and/or move up to 50 pounds
FIELD SERVICE ENGINEER
OTHER DUTIES:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. xsgimln Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#ZR
Make your application after reading the following skill and qualification requirements for this position.
Compensation details:
65 Yearly Salary
PI7ee52d89d4b5-37344-39916051