Medicare Customer Success Specialist — Remote

Humana Inc. is seeking Customer Success Agents for their remote Reliance Brokerage Customer Success Team. The role focuses on helping customers navigate Medicare coverage, requiring an active Health Insurance License and at least 2 years of experience in customer service, particularly within a remote environment. The position emphasizes empathy and professionalism while collaborating with various teams to deliver a positive customer experience. Humana offers competitive benefits including health coverage and paid time off.
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