Customer Care Desk Associate
Blain's Farm & Fleet (Blain Supply, Inc.), Elgin, IL, United States
Benefits
At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.
As a family‑owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a
Forbes Best Employer
for seven consecutive years.
Associates hired into a full‑time role will become eligible for the following benefits effective their 91st day of full‑time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
401(K) with company match
Compensation
Saturday & Sunday weekend premium pay $2.50/hr
Base pay up to $15.00/hr
Job Duties
The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience.
This can include, but is not limited to:
Scan returned goods and place into bins/shopping carts to return the goods to the department
Route mail/file paperwork
Issue Hunting and Fishing licenses
Cashier
Manage the incoming E‑commerce customer orders and In‑Store Pick Ups
Keep the Customer Service Desk clean and presentable to the customers
Help in other departments as assigned
Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures
Qualifications
Great communication skills
Prior Retail experience preferred
Able to work evenings when needed and at least every other weekend
Able to pass a background check
EEO Statement
Blain Supply, Inc and Blain’s Farm and Fleet (collectively “Blain’s”) is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain’s does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid‑Sized company to work for an unprecedented 7 years in a row.
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At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.
As a family‑owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a
Forbes Best Employer
for seven consecutive years.
Associates hired into a full‑time role will become eligible for the following benefits effective their 91st day of full‑time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
401(K) with company match
Compensation
Saturday & Sunday weekend premium pay $2.50/hr
Base pay up to $15.00/hr
Job Duties
The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience.
This can include, but is not limited to:
Scan returned goods and place into bins/shopping carts to return the goods to the department
Route mail/file paperwork
Issue Hunting and Fishing licenses
Cashier
Manage the incoming E‑commerce customer orders and In‑Store Pick Ups
Keep the Customer Service Desk clean and presentable to the customers
Help in other departments as assigned
Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures
Qualifications
Great communication skills
Prior Retail experience preferred
Able to work evenings when needed and at least every other weekend
Able to pass a background check
EEO Statement
Blain Supply, Inc and Blain’s Farm and Fleet (collectively “Blain’s”) is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain’s does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid‑Sized company to work for an unprecedented 7 years in a row.
#J-18808-Ljbffr