Digital Signage Installations Project Manager
Vanilla Recruitment (UK) Ltd, Orlando, NY, United States
We’re delighted to be recruiting a Digital Signage Installations Project Manager for a well-established and growing organisation operating at scale across the UK and EMEA. This is a key vacancy within a specialist digital signage team, focused on delivering complex installation and content projects for a major client account, with scope to influence operational improvement and service excellence.
£Competitive
Full-time, Monday to Friday, 9:00–17:30
Hybrid working: 4 days office-based, 1 day working from home
UK and occasional European travel required
Excellent benefits scheme
Duties and responsibilities
Manage and deliver UK and EMEA digital signage projects from initial brief through to completion, ensuring delivery to agreed budgets, timelines and quality standards
Plan and lead the rollout of new hardware and software initiatives, including testing, implementation and transition into support
Oversee installation activity, directing engineers and third-party contractors on site as required
Ensure install, content and maintenance support tickets are managed and resolved within agreed SLAs
Produce and maintain technical and project documentation, supporting effective handover to the service desk
Prepare and present reporting, insights and recommendations as part of monthly or quarterly client business reviews
Identify and drive continuous improvement initiatives, including root cause analysis and long-term preventative solutions
Required skills and experience
Proven experience as a Digital Signage Project Manager or in a similar digital signage, AV or technical project management vacancy
Experience managing multi-site installations and content delivery across the UK and ideally EMEA
Strong understanding of digital signage hardware, CMS platforms and third-party support models
Confident stakeholder management skills, with experience working closely with clients and internal account teams
Excellent organisational and documentation skills, with the ability to manage multiple projects concurrently
Experience analysing performance data and translating insights into service improvements
Willingness and ability to travel within the UK and Europe as required for project delivery
#J-18808-Ljbffr
£Competitive
Full-time, Monday to Friday, 9:00–17:30
Hybrid working: 4 days office-based, 1 day working from home
UK and occasional European travel required
Excellent benefits scheme
Duties and responsibilities
Manage and deliver UK and EMEA digital signage projects from initial brief through to completion, ensuring delivery to agreed budgets, timelines and quality standards
Plan and lead the rollout of new hardware and software initiatives, including testing, implementation and transition into support
Oversee installation activity, directing engineers and third-party contractors on site as required
Ensure install, content and maintenance support tickets are managed and resolved within agreed SLAs
Produce and maintain technical and project documentation, supporting effective handover to the service desk
Prepare and present reporting, insights and recommendations as part of monthly or quarterly client business reviews
Identify and drive continuous improvement initiatives, including root cause analysis and long-term preventative solutions
Required skills and experience
Proven experience as a Digital Signage Project Manager or in a similar digital signage, AV or technical project management vacancy
Experience managing multi-site installations and content delivery across the UK and ideally EMEA
Strong understanding of digital signage hardware, CMS platforms and third-party support models
Confident stakeholder management skills, with experience working closely with clients and internal account teams
Excellent organisational and documentation skills, with the ability to manage multiple projects concurrently
Experience analysing performance data and translating insights into service improvements
Willingness and ability to travel within the UK and Europe as required for project delivery
#J-18808-Ljbffr