Facilities Specialist - Shockwave Medical
Johnson & Johnson, Santa Clara, CA, United States
Facilities Specialist – Shockwave Medical
Santa Clara, CA
Position Overview
The Facilities Specialist oversees maintenance and workplace services for our Santa Clara, CA facility. This role coordinates facilities vendors and supports day-to-day facilities operations and projects.
Essential Job Functions
Identify opportunities to improve facilities systems and processes, including workflow improvements, integrations, custom reporting, and information sharing.
Administer the work order system by ensuring correct categorization and classification; routing work orders to internal teams and external vendors; reassigning or redirecting requests as needed; and producing summary reports and closeouts for reactive and preventative work.
Audit the work order system, preventative maintenance programs, and labor utilization on an ongoing basis; recommend corrective actions as needed.
Monitor open requests, backlog status, and employee inquiries; provide updates to managers as needed.
Support the facilities management team by coordinating vendors for special projects and managing day-to-day vendor activities and site operations, as needed.
Maintain and organize facilities documentation (service manuals, facility plans/maps, as‑built drawings) and manage the systems where these records are stored.
Onboard, track, and manage new vendors as needed.
Support management and staff with purchase order creation and tracking, as needed.
Proactively identify cost‑saving opportunities and communicate recommendations to the facilities management team.
Support Facility and EH&S audit requests, including documentation collection, coordination, and follow‑up actions.
Coordinate and help resolve issues related to building services including janitorial, breakrooms, coffee services, parking, badging, new hire onboarding, space planning, interior/exterior furnishings, EV charging, and metrics reporting.
Collaborate to solve problems and handle unexpected situations professionally, with a service‑oriented approach.
Review, maintain and enforce applicable Service Level Agreements (SLAs).
Ensure timely follow‑up and communication with internal customers.
Provide necessary information to vendors, facilities staff, and service providers to ensure coordinated execution of work with minimal disruption to site operations.
Maintain accurate, up‑to‑date database records (contacts, contracts, vendors, landlords, emergency files, etc.).
Requirements
Bachelor’s degree preferred or equivalent experience
5+ years of work experience in facilities
Experience as a work order administrator
Experience in vendor management and daily operations
Strong knowledge of facilities management operations
Familiarity with office equipment & security systems
Ability to learn new systems quickly
Strong written and verbal communication skills
Ability to work in a fast‑paced environment while managing multiple priorities
Ability to work independently and/or as part of a team, with flexibility to adapt to changing requirements
An internal pre‑identified candidate for consideration has been identified. However, all applications will be considered.
Additional Information
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long‑term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52‑week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time‑Off – 80 hours per calendar year
For additional general information on Company benefits, please go to https://www.careers.jnj.com/employee-benefits
Required Skills
Analytical Reasoning, Business Behavior, Complaints Investigation, Corporate Experience, Data Reporting, Detail‑Oriented, EHS Compliance, Emergency Planning, Environmental Health And Safety, Execution Focus, Facility Management, Learning Content Design, Proactive Behavior, Process Improvements, Risk Assessments, Safety‑Oriented
Pay Range
The anticipated base pay range for this position is $75,000.00 – $120,750.00
#J-18808-Ljbffr
Santa Clara, CA
Position Overview
The Facilities Specialist oversees maintenance and workplace services for our Santa Clara, CA facility. This role coordinates facilities vendors and supports day-to-day facilities operations and projects.
Essential Job Functions
Identify opportunities to improve facilities systems and processes, including workflow improvements, integrations, custom reporting, and information sharing.
Administer the work order system by ensuring correct categorization and classification; routing work orders to internal teams and external vendors; reassigning or redirecting requests as needed; and producing summary reports and closeouts for reactive and preventative work.
Audit the work order system, preventative maintenance programs, and labor utilization on an ongoing basis; recommend corrective actions as needed.
Monitor open requests, backlog status, and employee inquiries; provide updates to managers as needed.
Support the facilities management team by coordinating vendors for special projects and managing day-to-day vendor activities and site operations, as needed.
Maintain and organize facilities documentation (service manuals, facility plans/maps, as‑built drawings) and manage the systems where these records are stored.
Onboard, track, and manage new vendors as needed.
Support management and staff with purchase order creation and tracking, as needed.
Proactively identify cost‑saving opportunities and communicate recommendations to the facilities management team.
Support Facility and EH&S audit requests, including documentation collection, coordination, and follow‑up actions.
Coordinate and help resolve issues related to building services including janitorial, breakrooms, coffee services, parking, badging, new hire onboarding, space planning, interior/exterior furnishings, EV charging, and metrics reporting.
Collaborate to solve problems and handle unexpected situations professionally, with a service‑oriented approach.
Review, maintain and enforce applicable Service Level Agreements (SLAs).
Ensure timely follow‑up and communication with internal customers.
Provide necessary information to vendors, facilities staff, and service providers to ensure coordinated execution of work with minimal disruption to site operations.
Maintain accurate, up‑to‑date database records (contacts, contracts, vendors, landlords, emergency files, etc.).
Requirements
Bachelor’s degree preferred or equivalent experience
5+ years of work experience in facilities
Experience as a work order administrator
Experience in vendor management and daily operations
Strong knowledge of facilities management operations
Familiarity with office equipment & security systems
Ability to learn new systems quickly
Strong written and verbal communication skills
Ability to work in a fast‑paced environment while managing multiple priorities
Ability to work independently and/or as part of a team, with flexibility to adapt to changing requirements
An internal pre‑identified candidate for consideration has been identified. However, all applications will be considered.
Additional Information
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long‑term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52‑week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time‑Off – 80 hours per calendar year
For additional general information on Company benefits, please go to https://www.careers.jnj.com/employee-benefits
Required Skills
Analytical Reasoning, Business Behavior, Complaints Investigation, Corporate Experience, Data Reporting, Detail‑Oriented, EHS Compliance, Emergency Planning, Environmental Health And Safety, Execution Focus, Facility Management, Learning Content Design, Proactive Behavior, Process Improvements, Risk Assessments, Safety‑Oriented
Pay Range
The anticipated base pay range for this position is $75,000.00 – $120,750.00
#J-18808-Ljbffr