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Service Advisor Trainee / Assistant (Automotive – Growth Opportunity)

Velocity Auto Care, La Marque, TX, United States


Junior Service Advisor / Service Advisor Assistant
Velocity Auto Care & Tire LLC

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time offProfit sharing

Training & development

About the Role
We’re looking for someone who loves cars, loves people, and wants to build a real career.

This role is ideal for entry‑level candidates or current
ew service advisors seeking better training, structure, and a clear path to a higher role.

This position has a defined path to becoming a top‑performing Service Advisor, one of the most important and highest‑impact roles in the company.

What You’ll Be Doing
Customer Experience

Greet customers and create a strong first impression

Assist with check‑in and vehicle intake

Help communicate services in a friendly, confident way

Support advisors with updates and follow‑ups

Front Counter Operations

Answer phones and schedule appointments

Learn and follow proven call‑handling systems

Assist with shop workflow coordination

Maintain a clean, professional front office

Training & Development

Learn Velocity’s structured communication and sales process

Develop confidence speaking with customers

Assist in presenting inspections and recommendations

Progress toward managing own customers

Must‑Have Traits

People person – enjoys talking and building relationships

Positive, high‑energy attitude

Strong work ethic and reliability

Coachable and eager to learn

Team‑oriented mindset

Integrity

Bonus (Not Required)

Interest in automotive or mechanical work

Customer service or sales experience

Previous Service Advisor experience

Career Growth Path

Junior Service Advisor / Assistant

Service Advisor

Lead Advisor / Shop Manager

Compensation

Competitive hourly pay (based on experience)

Growth into performance‑based compensation

Bonus opportunities as you advance

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