Experienced Chrysler Dodge Jeep Ram Service Advisor
Gray Chevrolet Chrysler Dodge Jeep Ram, East Stroudsburg, PA, United States
We are looking for an Experienced Service advisor to join our growing team. This role is an key contributor within our customer service team. The successful candidate will have a strong knowledge of vehicles and services.
Compensation & Benefits
This role is a full-time, salaried position and offers generous compensation and benefits. You will be eligible for medical, vision, dental, and other supplemental insurance coverage, paid time off, and life insurance.
Responsibilities
Provide outstanding customer service to all clients
Schedule and coordinate service appointments with customers
Process service requests and billing documents
Assist customers in understanding the range of services available
Investigate and solve customer complaints
Document customer details and updates when necessary
Handle all payment transactions
Requirements
Previous service writer experience required
High school diploma or equivalent
Proven automotive industry knowledge – familiarity with all products and services
Excellent communication skills (written and verbal)
Self‑motivated, able to work independently and in a team
Excellent organizational, problem‑solving, and time‑management skills
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Compensation & Benefits
This role is a full-time, salaried position and offers generous compensation and benefits. You will be eligible for medical, vision, dental, and other supplemental insurance coverage, paid time off, and life insurance.
Responsibilities
Provide outstanding customer service to all clients
Schedule and coordinate service appointments with customers
Process service requests and billing documents
Assist customers in understanding the range of services available
Investigate and solve customer complaints
Document customer details and updates when necessary
Handle all payment transactions
Requirements
Previous service writer experience required
High school diploma or equivalent
Proven automotive industry knowledge – familiarity with all products and services
Excellent communication skills (written and verbal)
Self‑motivated, able to work independently and in a team
Excellent organizational, problem‑solving, and time‑management skills
#J-18808-Ljbffr