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Customer Support Specialist / Receptionist - F/T - Dover Nissan

EmergencyMD, Dover, DE, United States


Customer Support Specialist / Receptionist
Automotive Cashier | Full-Time | Growth Opportunity
Why Choose Hertrich?
Competitive Pay Plan
Career growth and advancement opportunities
401(k) with Employer Match
Employee Vehicle Purchase Discounts
Stable, team‑oriented work environment

The Hertrich Family of Dealerships is hiring a Full‑Time Customer Support Specialist / Receptionist to support our busy dealership operations.

If you enjoy working with people, handling calls, and being part of a fast‑paced team, this is a great opportunity to build a long‑term career with room for advancement.

What You'll Do

Answer and manage a multi‑line phone system

Greet and assist customers in a friendly, professional manner

Process cash and credit card transactions accurately

Handle service tickets, customer paperwork, and dealer transactions

Perform general office duties (filing, data entry, organization)

Support daily dealership operations as needed

What We're Looking For

Strong communication skills (phone and in‑person)

Professional, friendly, and customer‑focused attitude

Basic computer skills and ability to learn dealership systems

Organized and detail‑oriented

Reliable with a strong work ethic

Flexible schedule (including evenings and Saturdays)

High School Diploma or GED required

Equal Opportunity Employer
Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug‑free workplace.

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