AI-Driven Process Leader — Insurance Ops & Innovation

National African-American Insurance Association (NAAIA) is seeking a Business Process Leader to drive the deployment and adoption of AI-powered tools across insurance brokerage operations. This role involves optimizing core processes such as sales and servicing, integrating AI solutions for improved efficiency and client experience. Candidates should have over 7 years in insurance brokerage and proven experience deploying automation tools. We offer a comprehensive benefits package including generous time off and tuition reimbursement.
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