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Veterinary Client Care Representative - Day Shift

Stryker Corporation, Salt Lake City, UT, United States


Client Care Representative
ACCESS (Advanced Critical Care, Emergency & Specialty Services) South Bay is seeking a Client Care Representative.

Requirements:

Experience in the veterinary or healthcare field required .

Responsibilities

Effectively resolve client questions via phone and email

Take ownership in building trust and relationships with clients

Work closely with our medical teams to ensure a positive outcome at each visit

Handle a multi-line phone system

Provide a deep, genuine care for helping people

Demonstrate naturally empathetic and articulate communication

Maintain a friendly and professional demeanor

Apply critical thinking and problem-solving skills

Comfortable working with computer software

Embodies our core principles: Quality, Integrity, Compassion, and Service

Qualifications

Minimum 2 years experience in a customer service role preferably in a medical or veterinary setting

Compensation and Benefits
Hourly pay rate starting at $19 - $22 / hour, negotiable based on credentials and experience.

Benefits: 4 day work week, health, dental, vision, 401K, paid parental leave, PTO, continuing education, and pet benefits.

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