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Wraparound Care Coordinator

Nichols College, Dudley, MA, United States


The Wraparound Care Coordinator provides home‑based services to assist youth and families within the Erie County System of Care who are receiving services through the Erie County Department of Social Services. Care Coordination is provided through a strength‑based, individualized service planning approach. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services.

Major Responsibilities and Activities

Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model

Utilizes a strengths‑based family driven approach to services

Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from

Conducts assessments throughout duration of the case

Provides education, care coordination, and community linkages as appropriate

Conducts face to face contacts with families

Conducts Child and Family Team meetings each month

Participates in trainings required by stakeholders and agency

Maintains timely and accurate documentation in two systems

Other duties as deemed appropriate

Solid writing and verbal communication

Strong engagement skills and ability to engage with diverse populations

Flexibility related to scheduling

Familiarity with computer applications (i.e. Word, Excel, Outlook)

Familiarity with Fidelity EHR and Connections are a plus

Bi‑lingual ability is a plus

Motivational Interviewing skills are a plus

Bachelor’s Degree or Master’s Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families.

Valid NYS Driver’s License and adequate auto insurance

Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds.

Hours: Flexible schedule based on clients’ needs.

Competitive Pay Range: $48,000 – $52,500 annually based on experience and qualifications.

Benefits

Paid Time Off (PTO)

20 PTO Days (25 Days After Five Years of Employment)

14 Paid Holidays (includes 2 flex holidays)

Bereavement: Four Paid Days

Paid Jury Duty

Employer Paid Life Insurance

Medical, Two Plan Options

Dental, Two Plan Options

Vision Insurance

Wellness Program and Incentives

Health Savings Account (HSA) and Quarterly Employer‑Contributions

Dependent Care FSA Retirement

Employee Referral Bonus

Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)

403(b) Right Away and Employer‑Contributions After Two Years

Equal Employment Opportunity
Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

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