Medical Assistant - Pediatrics
Family Health Centers of Southwest Florida, Lehigh Acres, FL, United States
Position Description
Provides clerical and clinical assistance as required. Prepares patient from triaging through vital signs and medical history. Assists provider and completes procedures, as directed. Establishes, as directed, specialty appointments, calls patients and pharmacies (for prescriptions) as requested by providers, as well as other routine clinical assignments. Adheres to the Corporate Compliance program by reporting improper or unethical conduct, or violation of applicable laws, regulations or program requirements.
Detailed Duties and Responsibilities
Provide clerical services in the front office as required, including patient registration, cashier duties, and appointment setting.
Provide patient care by obtaining vital signs, ascertaining primary problem, and preparing patient for provider visit.
Chart on patient medical record/documentation and record keeping. Knowledge of correct medical record format.
Track and register patient data for statistical purposes, as required.
Assess and respond to patient needs and educate patients regarding health care.
Assist in obtaining lab specimens.
Perform special patient treatments as directed, including administration of nebulizers, injections, EKGs, venipunctures etc.
Assist with minor surgical procedures. Demonstrate knowledge of aseptic technique and infection control.
Prepare, administer, and record medications, as directed by the provider.
Communicate effectively with other staff members and demonstrate appropriate use of medical terminology.
In accordance with universal precautions, equip examination rooms, clean rooms, instruments, and sterilize them according to proper procedures.
Obtain information from hospital or lab as ordered by physician.
Disposes of infected material in the proper manner, utilizing red bag container.
Set up exam rooms for following day's operation, inventorying and restocking supplies as needed.
Complete WIC forms, as required.
Utilize electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently.
Perform other duties as assigned.
Knowledge, Skills and Abilities
Good organizational skills.
Interpersonal skills and ability to work cooperatively with multi‑disciplinary and multi‑cultural staff.
Computer literate with good typing skills, 35 wpm.
Working knowledge of medical terminology.
Ability to manage multiple tasks simultaneously.
Ability to work accurately with cash and receipts and with attention to detail.
Ability to exhibit cultural sensitivity, patient empathy and respect.
Skill in operating medical equipment and performing simple lab tests.
Ability to seek out assistance and information when necessary.
Competent infection control skills and knowledge.
Working knowledge of medical records and electronic health record system.
Training and Experience
High school diploma, G.E.D., or equivalent training and experience.
Documentation of completion of a Medical Assistant training program with certification preferred.
Minimum of 2 years experience as a Medical Assistant in ambulatory care.
Special Requirements
CPR Certification preferred.
Bilingual skills English/Spanish preferred.
Prior computer operation experience, medical systems preferred.
Pleasant phone manners and professional appearance.
Must be physically qualified to accomplish moderate bending, stooping, lifting (up to 30 pounds). When required, must be able to push, pull, and carry files or file boxes of moderate weight (20‑30 pounds).
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Provides clerical and clinical assistance as required. Prepares patient from triaging through vital signs and medical history. Assists provider and completes procedures, as directed. Establishes, as directed, specialty appointments, calls patients and pharmacies (for prescriptions) as requested by providers, as well as other routine clinical assignments. Adheres to the Corporate Compliance program by reporting improper or unethical conduct, or violation of applicable laws, regulations or program requirements.
Detailed Duties and Responsibilities
Provide clerical services in the front office as required, including patient registration, cashier duties, and appointment setting.
Provide patient care by obtaining vital signs, ascertaining primary problem, and preparing patient for provider visit.
Chart on patient medical record/documentation and record keeping. Knowledge of correct medical record format.
Track and register patient data for statistical purposes, as required.
Assess and respond to patient needs and educate patients regarding health care.
Assist in obtaining lab specimens.
Perform special patient treatments as directed, including administration of nebulizers, injections, EKGs, venipunctures etc.
Assist with minor surgical procedures. Demonstrate knowledge of aseptic technique and infection control.
Prepare, administer, and record medications, as directed by the provider.
Communicate effectively with other staff members and demonstrate appropriate use of medical terminology.
In accordance with universal precautions, equip examination rooms, clean rooms, instruments, and sterilize them according to proper procedures.
Obtain information from hospital or lab as ordered by physician.
Disposes of infected material in the proper manner, utilizing red bag container.
Set up exam rooms for following day's operation, inventorying and restocking supplies as needed.
Complete WIC forms, as required.
Utilize electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently.
Perform other duties as assigned.
Knowledge, Skills and Abilities
Good organizational skills.
Interpersonal skills and ability to work cooperatively with multi‑disciplinary and multi‑cultural staff.
Computer literate with good typing skills, 35 wpm.
Working knowledge of medical terminology.
Ability to manage multiple tasks simultaneously.
Ability to work accurately with cash and receipts and with attention to detail.
Ability to exhibit cultural sensitivity, patient empathy and respect.
Skill in operating medical equipment and performing simple lab tests.
Ability to seek out assistance and information when necessary.
Competent infection control skills and knowledge.
Working knowledge of medical records and electronic health record system.
Training and Experience
High school diploma, G.E.D., or equivalent training and experience.
Documentation of completion of a Medical Assistant training program with certification preferred.
Minimum of 2 years experience as a Medical Assistant in ambulatory care.
Special Requirements
CPR Certification preferred.
Bilingual skills English/Spanish preferred.
Prior computer operation experience, medical systems preferred.
Pleasant phone manners and professional appearance.
Must be physically qualified to accomplish moderate bending, stooping, lifting (up to 30 pounds). When required, must be able to push, pull, and carry files or file boxes of moderate weight (20‑30 pounds).
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