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Medical Office Assistant - AMS Float

EmergencyMD, Elmira, NY, United States


Join Our Team at Arnot Health!
Are you an organized and compassionate professional looking to make a meaningful impact in healthcare? Arnot Health is seeking a dedicated Medical Office Assistant to join our Float pool on the Arnot Medical Services team. This position plays a vital role in providing essential administrative and patient care support, ensuring a seamless experience for our patients and providers.

Your Schedule:

Monday through Friday

Day Shift, 8AM - 5PM

40 hours per week

What You'll Do:
As a Medical Office Assistant, you will be responsible for a variety of medical office support services, including:

Front Desk & Patient Check-In : Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail.

Patient Check-Out & Scheduling : Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions.

Billing & Documentation : Verify demographic and insurance information, track encounters, and assist with billing processes.

Patient Support : Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization.

Care Team Participation : Work closely with the care team to support patient education, medication management, and preventative care coordination.

Medical Record Maintenance : Transcribe notes, scan and file documents, and process medical record requests according to protocol.

Office & Safety Compliance : Maintain professional behavior, ensure OSHA compliance, and participate in training programs to support patient-centered care.

What We're Looking For:
We are seeking a motivated and detail-oriented professional who thrives in a dynamic medical office setting. The ideal candidate will have:

Education : High school diploma required; completion of a Medical Assistant training program preferred.

Experience : Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.

Certification : Basic Life Support (BLS) certification required within 90 days of hire.

Skills : Strong multitasking ability, excellent communication, and a patient-focused approach to care.

Physical Demands:
This role involves light physical effort typical of an office-based medical setting. Candidates should be comfortable assisting with patient care tasks and handling medical documentation.

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