Certified Medical Assistant - Primary Care (Sugar Land/Riverstone)
Houston Methodist, Houston, TX, United States
FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.)
EXPERIENCE
Two years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice‑II position
LICENSES AND CERTIFICATIONS
Required
BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT
Preferred
CPT – Certified Phlebotomy Technician (ACA)
SKILLS AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on‑going skills, competency assessments, and performance evaluations
Proficient speaking, reading, and writing in English to perform essential functions, especially for patient or employee safety or security
Effectively communicates with patients, physicians, family members, and co‑workers in a customer‑service focus with positive language principles
Knowledge of medical practice and patient care, ability to assist with examinations, diagnostic and treatment procedures, and knowledge of medical equipment and instruments
Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
Demonstrates a learning attitude toward problem solving, good reasoning, and judgment
Provides safe patient‑centered, compassionate, and competent care
Proficient in computer skills for documentation and work‑related purposes
Completes required continuous training, education, including department‑specific requirements; maintains current certifications
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment with the interprofessional care team, participates in teamwork by responding positively to requests for assistance, works well with others to contribute to overall work effort, and facilitates problem resolution
Interacts with peers, staff, and physicians in a supportive and respectful manner, encourages open communication for mutual understanding; communicates to promote work efforts and problem resolution professionally; collaborates with all interprofessional team members by actively communicating and reporting pertinent patient care information in a clear and timely manner; takes messages via telephone/email to forward to the provider/registered nurse
Contributes toward improvement of department scores for employee engagement, i.e., peer‑to‑peer accountability
SERVICE ESSENTIAL FUNCTIONS
Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures; collaborates with the provider team to anticipate the needs of the specific patient population
Communicates with patient, obtains and documents vital signs (pulse, temperature, blood pressure, weight, height), chief complaint(s), performs medication review, discusses/reviews medical and social history (as appropriate); documents in electronic medical record (EMR) all diagnostic measurements, treatments and procedures per established policies and procedures
Follows up with patient as appropriate to ensure compliance with recommendations, medications, lab/x‑ray results, special visits, PCP visits, dieticians, diabetes educators; encourages patient utilization and activation of MyChart
Contributes toward improving department scores for patient satisfaction through peer‑to‑peer accountability
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Prepares treatment rooms for examination of patients; assists with maintaining equipment and supplies
Reports observations, conditions, and problems of patients to the physician or nurse to achieve desired patient outcomes; ensures privacy of patients and families while maintaining patient safety
Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse
Contributes to identification of improvement activities, impacting quality and safety targets, through peer‑to‑peer accountability, reporting near misses, and collaboration with the interprofessional team
FINANCE ESSENTIAL FUNCTIONS
Responsible for stocking exam rooms and taking inventory
Uses resources efficiently; minimizes waste; self‑motivated to independently manage time and prioritize daily tasks; helps other team members during heavy workloads
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Offers innovative solutions through participation in performance improvement projects and professional development activities
Seeks guidance and validation of knowledge base, skill level, and decision‑making when necessary, especially in areas of question, from preceptor and assigned licensed personnel
Completes and updates My Development Plan (MDP) on an ongoing basis
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform: Yes
Scrubs: Yes
Business professional: No
Other (department approved): No
ON‑CALL
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL
*Travel specifications may vary by department*
May require travel within the Houston Metropolitan area: Yes
May require travel outside Houston Metropolitan area: No
#J-18808-Ljbffr
Non-exempt
QUALIFICATIONS
EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.)
EXPERIENCE
Two years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice‑II position
LICENSES AND CERTIFICATIONS
Required
BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT
Preferred
CPT – Certified Phlebotomy Technician (ACA)
SKILLS AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on‑going skills, competency assessments, and performance evaluations
Proficient speaking, reading, and writing in English to perform essential functions, especially for patient or employee safety or security
Effectively communicates with patients, physicians, family members, and co‑workers in a customer‑service focus with positive language principles
Knowledge of medical practice and patient care, ability to assist with examinations, diagnostic and treatment procedures, and knowledge of medical equipment and instruments
Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
Demonstrates a learning attitude toward problem solving, good reasoning, and judgment
Provides safe patient‑centered, compassionate, and competent care
Proficient in computer skills for documentation and work‑related purposes
Completes required continuous training, education, including department‑specific requirements; maintains current certifications
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment with the interprofessional care team, participates in teamwork by responding positively to requests for assistance, works well with others to contribute to overall work effort, and facilitates problem resolution
Interacts with peers, staff, and physicians in a supportive and respectful manner, encourages open communication for mutual understanding; communicates to promote work efforts and problem resolution professionally; collaborates with all interprofessional team members by actively communicating and reporting pertinent patient care information in a clear and timely manner; takes messages via telephone/email to forward to the provider/registered nurse
Contributes toward improvement of department scores for employee engagement, i.e., peer‑to‑peer accountability
SERVICE ESSENTIAL FUNCTIONS
Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures; collaborates with the provider team to anticipate the needs of the specific patient population
Communicates with patient, obtains and documents vital signs (pulse, temperature, blood pressure, weight, height), chief complaint(s), performs medication review, discusses/reviews medical and social history (as appropriate); documents in electronic medical record (EMR) all diagnostic measurements, treatments and procedures per established policies and procedures
Follows up with patient as appropriate to ensure compliance with recommendations, medications, lab/x‑ray results, special visits, PCP visits, dieticians, diabetes educators; encourages patient utilization and activation of MyChart
Contributes toward improving department scores for patient satisfaction through peer‑to‑peer accountability
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Prepares treatment rooms for examination of patients; assists with maintaining equipment and supplies
Reports observations, conditions, and problems of patients to the physician or nurse to achieve desired patient outcomes; ensures privacy of patients and families while maintaining patient safety
Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse
Contributes to identification of improvement activities, impacting quality and safety targets, through peer‑to‑peer accountability, reporting near misses, and collaboration with the interprofessional team
FINANCE ESSENTIAL FUNCTIONS
Responsible for stocking exam rooms and taking inventory
Uses resources efficiently; minimizes waste; self‑motivated to independently manage time and prioritize daily tasks; helps other team members during heavy workloads
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Offers innovative solutions through participation in performance improvement projects and professional development activities
Seeks guidance and validation of knowledge base, skill level, and decision‑making when necessary, especially in areas of question, from preceptor and assigned licensed personnel
Completes and updates My Development Plan (MDP) on an ongoing basis
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform: Yes
Scrubs: Yes
Business professional: No
Other (department approved): No
ON‑CALL
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL
*Travel specifications may vary by department*
May require travel within the Houston Metropolitan area: Yes
May require travel outside Houston Metropolitan area: No
#J-18808-Ljbffr