Patient Care Coordinator - Non Credentialed
Accreditation Council for Graduate Medical Education, Southfield, MI, United States
Patient Care Coordinator – BluePearl Pet Hospital
BluePearl Pet Hospital is seeking an experienced Patient Care Coordinator to join our state‑of‑the‑art emergency and specialty hospital.
About You
Committed and passionate about enriching lives through remarkable care for pets.
Thrives in a fast‑paced, dynamic, and rewarding work environment.
Team‑player who enjoys collaborating to provide quality care for pets.
If you answered "yes" to these questions, then we want to hear from you.
Responsibilities
Act as a liaison between front and back of the hospital, facilitating client/patient flow between the waiting room, exam rooms, CSR staff, and clinical staff.
Triage medical phone calls and coordinate client/doctor communication.
Perform ER visit follow‑up calls for both locations, including call‑back of previous day’s ER clients for feedback.
Monitor waiting/exam room clients; assist with refreshments/marketing materials; update clients on wait time and patient status.
Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow, especially for long waits.
Coordinate patient flow between multiple specialties and manage Cornerstone hospital census.
Facilitate discharge appointments for all services and perform patient discharges in coordination with the technical team.
Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits and discharges.
Check ER doctor message bin and triage messages for doctors; facilitate solutions for clients.
Receive and address patient care telephone calls from the general public.
Evening, weekend, and holiday work across both locations may be required as part of the normal workweek.
Benefits
Trupanion pet insurance and discounts on pet treatments, procedures, and food.
Tiers and opportunities to advance within Mars Veterinary Health through skill‑based leveling and leadership development programs.
Annual continuing education allowance, free continuing education sessions, BluePearl University, and access to over 2,000 medical journals.
Medical, dental, vision, and life insurance options.
Parental leave benefits.
Flexible work schedules.
401(k) and retirement planning.
Paid time off and floating holiday plans.
Support from a regional licensed social worker on maintaining a healthy lifestyle in a fast‑paced environment.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal‑opportunity employer and will consider all qualified applicants without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. We are an Equal Opportunity Employer and a Drug‑Free Workplace. This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and must not require future sponsorship for an employment‑based green card.
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BluePearl Pet Hospital is seeking an experienced Patient Care Coordinator to join our state‑of‑the‑art emergency and specialty hospital.
About You
Committed and passionate about enriching lives through remarkable care for pets.
Thrives in a fast‑paced, dynamic, and rewarding work environment.
Team‑player who enjoys collaborating to provide quality care for pets.
If you answered "yes" to these questions, then we want to hear from you.
Responsibilities
Act as a liaison between front and back of the hospital, facilitating client/patient flow between the waiting room, exam rooms, CSR staff, and clinical staff.
Triage medical phone calls and coordinate client/doctor communication.
Perform ER visit follow‑up calls for both locations, including call‑back of previous day’s ER clients for feedback.
Monitor waiting/exam room clients; assist with refreshments/marketing materials; update clients on wait time and patient status.
Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow, especially for long waits.
Coordinate patient flow between multiple specialties and manage Cornerstone hospital census.
Facilitate discharge appointments for all services and perform patient discharges in coordination with the technical team.
Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits and discharges.
Check ER doctor message bin and triage messages for doctors; facilitate solutions for clients.
Receive and address patient care telephone calls from the general public.
Evening, weekend, and holiday work across both locations may be required as part of the normal workweek.
Benefits
Trupanion pet insurance and discounts on pet treatments, procedures, and food.
Tiers and opportunities to advance within Mars Veterinary Health through skill‑based leveling and leadership development programs.
Annual continuing education allowance, free continuing education sessions, BluePearl University, and access to over 2,000 medical journals.
Medical, dental, vision, and life insurance options.
Parental leave benefits.
Flexible work schedules.
401(k) and retirement planning.
Paid time off and floating holiday plans.
Support from a regional licensed social worker on maintaining a healthy lifestyle in a fast‑paced environment.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal‑opportunity employer and will consider all qualified applicants without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. We are an Equal Opportunity Employer and a Drug‑Free Workplace. This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and must not require future sponsorship for an employment‑based green card.
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