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Field Service Technician (Office Equipment)

Konica Minolta Business Solutions U.S.A., Inc., Florida, NY, United States


Overview
Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?

Join us at Konica Minolta as a Field Service Technician (Office Equipment).

We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided!

Join us now and receive a 1,500 sign-on bonus!

Responsibilities

Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity

Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery

Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling

Develop professional customer relationships and maintain a high level of customer satisfaction

Demonstrate progress in technical abilities, troubleshooting techniques and productivity

Log service visits and document updates to the Konica Minolta systems for each client account

Collaborate with the Account Management team to help resolve customer issues

What We Offer

Hands on and computer based training on current and upcoming technology products & services

Exposure to IT networks and services with career growth opportunities

Competitive car allowance program and paid mileage

Company provided laptop and phone

An inclusive and flexible workplace environment that highly values sharing of new perspectives

Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs

Qualifications
Minimum:

0-2 years experience of servicing/repairing office equipment or machinery

High School Diploma/GED or equivalent experience

Preferred:

A+ or N+ Certification preferred and exposure to IT Networks a plus

About Us
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.

EOE Statement: Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

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