Patient Access Concierge — Hybrid Schedule

Boston Children's Hospital is seeking a Patient Access Liaison (PAL) to provide centralized scheduling services and enhance the patient experience. This role involves interacting with patients via telephone, handling scheduling and information requests, and requires a minimum of one year of customer service experience in a healthcare setting. After 8 weeks of onsite training, the position transitions to a hybrid work model. Benefits include flexible schedules, health insurance, and a retirement savings plan.
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