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Korean Bilingual Quality Technician (17204-1)

JND, Englewood Cliffs, NJ, United States


Job Details

Job Title: Korean Bilingual Quality Technician

Job Type: Full Time, Hourly

Korean English Bilingual Required

Associate degree or higher

0-2+ years of experience in strategy/ management consulting firm/ within strategic planning/ corporate development

Location

700 Sylvan AVE Englewood Cliffs, NJ, US

Benefits

Medical Insurance (Health, Dental & Vision)

Paid Time Off

401K

H1B/Green Card Sponsorship for qualified employee

Hands-on experience at global industry leader Samsung

Opportunities for career advancement

Compensation
$24-26/hr

Top Skills

Analytical Skills

Communication

Results-Oriented

Position Summary
The primary responsibility of this position is reviewing Concealed Damage Claims from various biz partners. The goal of this position is to support on-time, in-scope strategic program management and strategic planning. In order to achieve the highest performance, the person in this position is expected to maintain effective communication with key stakeholders and leaders within the division and cross-divisionally where applicable. Also, the person in this position requires an attention to details and an excellent communication skill with capability of storytelling visually.

Responsibilities

Investigation: Review claim forms, bills of lading, and inspection reports to determine if damage occurred while in the care of the carrier.

Documentation Review: Analyze photos, verify the validity of the claim

Perform key program/project management, from planning to project deliverable developments

Collaborate with key department leaders to develop short to mid-term planning

Communicate to leadership on program/project progress and escalation/decision points

Develop content for executive-level presentations and reports to communicate and achieve buy-in for recommendations

Develop content for and coordinate executive workshops and working sessions

Qualifications / Skills

Preferred Education - Bachelor’s Degree is a plus but not required (or equivalent experience)

2+ years of experience from strategy/management consulting firm or within a strategic planning/corporate development function in a global organization

Experience communicating with mid-level to top-level leaders (status reports, presentations, in-person meetings)

Working knowledge of Project Management Fundamentals, Documentation practices, and systems

Experience working in a global organization is a plus

Analytical Skills: Ability to evaluate complex, sometimes contradictory evidence to determine the true cause of loss

Attention to Detail: Meticulous review of documents to identify discrepancies in concealed damage cases.

Technical Knowledge: Understanding of product damage evaluation.

Communication & Negotiation: Strong written and verbal skills for communicating with claimants and negotiating settlements.

Experience: Prefers 2+ years of claims handling or industry experience but not required

Client service driven with excellent relationship management skills

Ability to effectively engage with and facilitate collaboration with diverse groups/stakeholders

Team oriented, but able to work independently and manage multiple tasks

Self-directed, self-motivated and results-oriented

Korean Bi-lingual

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