
LensCrafters - Assistant Manager
Luxottica, Santa Barbara, CA, United States
General Function
The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager and behaves as a business owner within the marketplace and LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community and delivers key performance metrics.
Major Duties & Responsibilities
Delivers quality & improvement to exceed all key performance indicators (KPIs) such as Comp Sales, % Sales to Plan, Conversion & Customer Count, Comp Growth, Increased Traffic, Store Operating Profitability, Continuity of Care, Exam Growth & Retention Goals, Net Promoter Score, and Current year objectives.
Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors.
Supports store business plans to maximize sales & profit.
Partners with store manager to lead & develop team.
Delivers clear, constructive, timely feedback & partners with Store Manager on development.
Executes visual directives & maintains store appearance.
Maintains positive working relationship with doctors.
Promotes team compliance to all policies.
Performs administrative duties.
Works a flexible schedule, including nights & weekends.
Basic Qualifications
High School graduate or equivalent.
1+ year(s) management/supervisory experience with direct reports.
Knowledge of retail operations, processes & policies.
Strong basic math skills.
Familiarity with cash register, computers & calculators.
Must have a strong command of the English language for all written correspondence & oral communication.
Strong communicator & listener.
Demonstrated high-level of selling skills.
Proven ability to problem solve.
Preferred Qualifications
College degree or equivalent.
Previous experience in leadership position within retail & customer service industry.
Knowledge of basic optics.
Knowledge of current store merchandise.
State licensure (if applicable) &/or ABO Certification in non-licensed states.
Brand Final Inspector Certification.
Brand Quality, Fitting & Adjusting Program.
Pay Range: 23.43 – 36.54
Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 or email HRCompliance@luxotticaretail.com .
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager and behaves as a business owner within the marketplace and LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community and delivers key performance metrics.
Major Duties & Responsibilities
Delivers quality & improvement to exceed all key performance indicators (KPIs) such as Comp Sales, % Sales to Plan, Conversion & Customer Count, Comp Growth, Increased Traffic, Store Operating Profitability, Continuity of Care, Exam Growth & Retention Goals, Net Promoter Score, and Current year objectives.
Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors.
Supports store business plans to maximize sales & profit.
Partners with store manager to lead & develop team.
Delivers clear, constructive, timely feedback & partners with Store Manager on development.
Executes visual directives & maintains store appearance.
Maintains positive working relationship with doctors.
Promotes team compliance to all policies.
Performs administrative duties.
Works a flexible schedule, including nights & weekends.
Basic Qualifications
High School graduate or equivalent.
1+ year(s) management/supervisory experience with direct reports.
Knowledge of retail operations, processes & policies.
Strong basic math skills.
Familiarity with cash register, computers & calculators.
Must have a strong command of the English language for all written correspondence & oral communication.
Strong communicator & listener.
Demonstrated high-level of selling skills.
Proven ability to problem solve.
Preferred Qualifications
College degree or equivalent.
Previous experience in leadership position within retail & customer service industry.
Knowledge of basic optics.
Knowledge of current store merchandise.
State licensure (if applicable) &/or ABO Certification in non-licensed states.
Brand Final Inspector Certification.
Brand Quality, Fitting & Adjusting Program.
Pay Range: 23.43 – 36.54
Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 or email HRCompliance@luxotticaretail.com .
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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