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EQUIPMENT DISPATCHER- 2FM

Dr. Mylissa's Medical Boutique, Durham, NC, United States


Description
Bid/Job Announcement

Equipment Dispatcher
CHICAGO DEPARTMENT OF FLEET AND FACILITY MANAGEMENT

[2FM]

Fleet Operations

Job Details
Number of Positions:

2 (Additional vacancies possible pending budget approval)

Starting Annual Salary:

$49.58 per hour

Eligibility:

This position is open to the public and all current City employees covered under the City's collective bargaining agreement with TEAMSTERS‑LOCAL 700 (Bargaining Unit 08). Only employees in City job titles in this bargaining unit are eligible to bid.

Location
210 W 69th Street

Schedule
Days: Five (5) days per week; days off will vary.

Hours:

6:00 am – 2:00 pm

2:00 pm – 10:00 pm

10:00 pm – 6:00 am

Essential Duties

Work assigned shift at the central Dispatch Center, receiving calls via telephone, providing city-wide vehicle repair and support services to Motor Truck Drivers and other vehicle and equipment drivers from all city departments including Police and Fire.

Receive calls via telephone or two‑way radios from drivers reporting downed vehicles in the street or in the yards, accidents or other incidents impacting a vehicle's operability.

Obtain information regarding situation, including nature of breakdown and location, and enter information into the department's dispatcher tracking system (E‑Trakker) to track and monitor location and status of downed/inactive vehicles.

Dispatch service trucks, tire repair trucks, or tow trucks in response to calls from the field or request that downed vehicles be driven to specific service garages for repairs.

Receive calls and communications from vendor repair shops and department service garages regarding downed and repaired vehicles and enter data into E‑Trakker to effectively track the movement of vehicles from inactive to active status.

Maintain communications with and monitor the location of service trucks in the field via the city's GPS system/CMAT.

Follow established protocols and notify appropriate personnel and managers of vehicle accidents, escalated fire alarms, activated snow program and other incidents or emergencies.

Access information on E‑Trakker to provide reports on active and spare vehicles available for various operations including snow, refuse collection, and other departmental operations.

Maintain manual logs, complete forms and prepare reports.

NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Qualifications
IN THE CAREER SERVICE

Minimum Qualifications

Two years of work experience in operating automotive equipment as a Motor Truck Driver OR two years of work experience in operating radio and communications equipment in a communications or dispatch work environment.

None in terms of licensure, certification, or other qualifications.

Working Conditions

General office environment.

Standard office equipment such as telephone, printer, photocopier, fax machine, calculator.

Computers and peripheral equipment such as personal computer, computer terminals.

Communication equipment such as two‑way radio, dispatch equipment, multi‑channel system.

Physical Requirements

Ability to operate a personal computer and related equipment.

Selection Requirements
This position requires candidates to pass a job knowledge exam. Test results will be sent out by the Department of Human Resources after analysis. Bidders who receive a passing score will be hired in seniority order; external
on‑bidders with a passing score will be hired in lottery/random order.

Equal Employment Opportunity Statement
The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

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