Catering - Coordinator
Ensemble Hospitality, Arizona City, AZ, United States
Delta Hotels by Marriott, Mesa, 200 N Centennial Way, Mesa, Arizona, United States of America
Job Description
Posted Friday, April 24, 2026 at 7:00 AM
At the Delta Hotel by Marriott Phoenix‑Mesa, we strive to provide Purposeful Service: a perceptive and intuitive staff that know what guests need and when. The Catering Specialist reports directly to the Director of Sales & Marketing. The Specialist is tasked with driving the property’s business through proactive and reactive sales and marketing efforts to achieve revenue and service goals; assists DOS in developing and implementing property‑wide strategies that deliver products and services designed to successfully grow the property’s market share. Specifically, you would be responsible for performing the following tasks to the highest standards:
This position will combine catering and group sales with a strong focus on local catering.
Approaches sales as a “hunter” through direct sales solicitation with a mix of in person, telephone calls, and emails to shift and increase market share.
Conduct site inspections, participate in FAMs, entertain prospective and existing clients, conduct outside sales calls and attend appropriate trade shows and local client events, to actively network, raise the hotel’s profile, and secure new business.
Develops long‑term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing excellent customer service.
Analyzes requirements of business opportunities. Research and maintain knowledge of market trends, competition, and customers.
Responds to all group and corporate RFPs in a timely manner, creates proposals and executes contracts.
Analyzes and understands internal and external reports to identify and secure new accounts.
Achieve or exceed quarterly production goals based on assigned markets.
Travel may be required.
What are we looking for?
Present a crisp and polished appearance that is reflective of Marriott brand standards.
Delivering positive and upbeat energy that can deliver total guest satisfaction.
Ability to build strong relationships in the community as well as with internal key stakeholders requiring some time outside the hotel.
Utilize self‑discipline, critical thinking skills, and the ability to self‑direct.
Exercise superb attention to detail.
Demonstrate organizational and administrative skills including complex math calculations and records maintenance.
Demonstrate exceptional communication skills and the ability to work in a fast‑paced environment.
Ability to compose, proofread, spell check and edit correspondence.
Adherent to high quality standards in all written and oral communications.
Must be able to adapt to ever‑changing technology.
Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information.
Must be a team player with the ability to adjust to changing situations and priorities.
Maintains ability to work both independently and with others in a professional, productive and cooperative manner.
Strive to build and maintain good and productive relationships with all team members.
Possess a thorough understanding of local area, including attractions and directions.
Be honest, reliable, and timely.
Maintain excellent time‑keeping and attendance.
Demonstrate strong computer skills and a pleasant telephone demeanor.
Required education and experience
Bachelor’s degree in Business Administration, Marketing, or Hotel and Restaurant Management; 2 years’ experience in hotel sales and marketing, or equivalent experience. Experience with Marriott Full‑Service systems preferred.
Competency
Excellent communication and organizational skills.
Strong interpersonal and problem‑solving abilities.
Highly responsible and reliable.
Ability to remain calm while under pressure.
Ability to work cohesively as part of a team.
Work environment
Ability to stand for most of your shift.
Hotels operate 24/7 therefore schedules may at times fluctuate based on the needs of the business.
Standing, walking, bending, stretching, twist, or lifting as much as 20lbs. throughout your scheduled shift.
Other duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
401K (Matching)
Medical
Vision
Life Insurance
Long Term Disability
Employee Discounts
EEO Statement
Delta by Marriott provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
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Job Description
Posted Friday, April 24, 2026 at 7:00 AM
At the Delta Hotel by Marriott Phoenix‑Mesa, we strive to provide Purposeful Service: a perceptive and intuitive staff that know what guests need and when. The Catering Specialist reports directly to the Director of Sales & Marketing. The Specialist is tasked with driving the property’s business through proactive and reactive sales and marketing efforts to achieve revenue and service goals; assists DOS in developing and implementing property‑wide strategies that deliver products and services designed to successfully grow the property’s market share. Specifically, you would be responsible for performing the following tasks to the highest standards:
This position will combine catering and group sales with a strong focus on local catering.
Approaches sales as a “hunter” through direct sales solicitation with a mix of in person, telephone calls, and emails to shift and increase market share.
Conduct site inspections, participate in FAMs, entertain prospective and existing clients, conduct outside sales calls and attend appropriate trade shows and local client events, to actively network, raise the hotel’s profile, and secure new business.
Develops long‑term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing excellent customer service.
Analyzes requirements of business opportunities. Research and maintain knowledge of market trends, competition, and customers.
Responds to all group and corporate RFPs in a timely manner, creates proposals and executes contracts.
Analyzes and understands internal and external reports to identify and secure new accounts.
Achieve or exceed quarterly production goals based on assigned markets.
Travel may be required.
What are we looking for?
Present a crisp and polished appearance that is reflective of Marriott brand standards.
Delivering positive and upbeat energy that can deliver total guest satisfaction.
Ability to build strong relationships in the community as well as with internal key stakeholders requiring some time outside the hotel.
Utilize self‑discipline, critical thinking skills, and the ability to self‑direct.
Exercise superb attention to detail.
Demonstrate organizational and administrative skills including complex math calculations and records maintenance.
Demonstrate exceptional communication skills and the ability to work in a fast‑paced environment.
Ability to compose, proofread, spell check and edit correspondence.
Adherent to high quality standards in all written and oral communications.
Must be able to adapt to ever‑changing technology.
Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information.
Must be a team player with the ability to adjust to changing situations and priorities.
Maintains ability to work both independently and with others in a professional, productive and cooperative manner.
Strive to build and maintain good and productive relationships with all team members.
Possess a thorough understanding of local area, including attractions and directions.
Be honest, reliable, and timely.
Maintain excellent time‑keeping and attendance.
Demonstrate strong computer skills and a pleasant telephone demeanor.
Required education and experience
Bachelor’s degree in Business Administration, Marketing, or Hotel and Restaurant Management; 2 years’ experience in hotel sales and marketing, or equivalent experience. Experience with Marriott Full‑Service systems preferred.
Competency
Excellent communication and organizational skills.
Strong interpersonal and problem‑solving abilities.
Highly responsible and reliable.
Ability to remain calm while under pressure.
Ability to work cohesively as part of a team.
Work environment
Ability to stand for most of your shift.
Hotels operate 24/7 therefore schedules may at times fluctuate based on the needs of the business.
Standing, walking, bending, stretching, twist, or lifting as much as 20lbs. throughout your scheduled shift.
Other duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
401K (Matching)
Medical
Vision
Life Insurance
Long Term Disability
Employee Discounts
EEO Statement
Delta by Marriott provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
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