Customer Support Team Trainer: Onboarding & Performance

Stratford Davis is seeking an experienced Customer Support Team Trainer in Salt Lake City, Utah. The successful candidate will design and deliver training programs to enhance the effectiveness of customer support representatives. Responsibilities include facilitating live training sessions, creating structured learning materials, and conducting assessments to address knowledge gaps. Required qualifications include a minimum of 2+ years of training experience in customer support, strong facilitation skills, and a deep understanding of service principles. Competitive pay between $20 to $25 per hour and opportunities for professional development are offered.
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