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Lead Customer Service Specialist - Hybrid & Mentoring

Ferguson Enterprises, Inc., South Bend, IN, United States


Ferguson Enterprises, Inc. is seeking a Lead Customer Service Representative in South Bend, IN. This hybrid role involves acting as the point of contact for the Client Services Team, training and mentoring sales associates, and resolving customer complaints. Successful candidates will have at least 2 years of experience in a sales center and possess advanced communication and organizational skills. Competitive benefits include health insurance, paid time off, and a 401(k) plan.
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