Relationship Banker - Tara Financial Center
National Black MBA Association, Jonesboro, AR, United States
This position is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self‑service resources, such as mobile banking, online banking, or an ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed and having in‑depth conversations to connect clients to solutions that meet their financial goals.
Responsibilities
Execute the bank's risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines to act in the best interest of clients and the bank, adhering to all applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending, and investments
Manage financial center traffic, appointments, and outbound calls effectively
Drive the client experience
Manage cash responsibilities
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Effective collaborator who builds and nurtures strong relationships
Passionate, committed, and driven to deliver an experience that improves clients' financial lives
Confident in identifying solutions for new and existing clients based on their needs
Effective and confident communicator, comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Confident in educating clients on conducting simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking)
Strong critical thinking and problem‑solving skills to meet clients' needs
Follow established processes and guidelines, acting in the best interest of the client and the bank, adhering to all applicable laws and regulations
Efficiently manage time and capacity
Focus on results while acting in the best interest of the client
Willingness to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
Desired Qualifications
Experience in financial services and knowledge of products and solutions in the industry
One year of successful sales experience in a salary‑plus‑incentive environment with individual sales goals
Six months of cash‑handling experience
Bachelor's Degree or business‑relevant Associate’s Degree such as business management, business administration, or finance
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent
Shift
1st shift (United States of America)
Hours Per Week
40
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Responsibilities
Execute the bank's risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines to act in the best interest of clients and the bank, adhering to all applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending, and investments
Manage financial center traffic, appointments, and outbound calls effectively
Drive the client experience
Manage cash responsibilities
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Effective collaborator who builds and nurtures strong relationships
Passionate, committed, and driven to deliver an experience that improves clients' financial lives
Confident in identifying solutions for new and existing clients based on their needs
Effective and confident communicator, comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Confident in educating clients on conducting simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking)
Strong critical thinking and problem‑solving skills to meet clients' needs
Follow established processes and guidelines, acting in the best interest of the client and the bank, adhering to all applicable laws and regulations
Efficiently manage time and capacity
Focus on results while acting in the best interest of the client
Willingness to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
Desired Qualifications
Experience in financial services and knowledge of products and solutions in the industry
One year of successful sales experience in a salary‑plus‑incentive environment with individual sales goals
Six months of cash‑handling experience
Bachelor's Degree or business‑relevant Associate’s Degree such as business management, business administration, or finance
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent
Shift
1st shift (United States of America)
Hours Per Week
40
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