Property Manager Assistant
Voala, California, MO, United States
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE:
$28.30- $29.79Per Hour
BENEFITS:
VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
Reporting to the Community Property Manager, the Property Manager Assistant I must, first and foremost, be sensitive to the needs and particular lifestyle challenges of the Ballington Plaza community and be able to communicate effectively with people from all walks of life. This position requires the ability to work flexible hours and must have property management experience.
DUTIES AND RESPONSIBILITIES
Coordinating apartment turnover and assuring apartments are returned to rent-ready condition, assist Community Property Manager prepare eviction proceedings
Overseeing work performed by maintenance staff; coordinating the completion of work orders based on resident requests for maintenance
Maintaining work records including organization of work orders
Overseeing security staff; maintaining documentation and incident reports, able to resolve unexpected problems as they arise
Working with the Property Manager to follow-up on complaints and reported incidents
As directed, investigate and document all complaints and reported incidents
Work with property manager to coordinate security services to ensure premises are secure.
Work with property manager to ensure premises and parking area is in compliance and safe.
Other duties as assigned
ESSENTIAL DUTIES
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
Oversee all work performed by maintenance staff, coordinate completion of work orders
Coordinate apartment turnover, ensuring apartments prepared for residents, support eviction proceedings as directed by Community Property Manager
Maintain work records and work orders
Coordinate and oversee facility security staff, resolve unexpected problems
Follow-up all resident complaints and incident reports, inspect and investigate as directed by Community Property Manager, maintain report log and related documents.
Other duties as required and may be subject to change
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
EDUCATION
High School Diploma or GED
EXPERIENCE
Minimum 2 years of experience in property management
Some supervisory experience guiding and overseeing staff.
PREFERRED QUALIFICATIONS
Associates Degree Property Management or related discipline
Experience with Housing Authority procedures and documentation a plus.
Current California driver's license and clean driving record
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE:
$28.30- $29.79Per Hour
BENEFITS:
VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
Reporting to the Community Property Manager, the Property Manager Assistant I must, first and foremost, be sensitive to the needs and particular lifestyle challenges of the Ballington Plaza community and be able to communicate effectively with people from all walks of life. This position requires the ability to work flexible hours and must have property management experience.
DUTIES AND RESPONSIBILITIES
Coordinating apartment turnover and assuring apartments are returned to rent-ready condition, assist Community Property Manager prepare eviction proceedings
Overseeing work performed by maintenance staff; coordinating the completion of work orders based on resident requests for maintenance
Maintaining work records including organization of work orders
Overseeing security staff; maintaining documentation and incident reports, able to resolve unexpected problems as they arise
Working with the Property Manager to follow-up on complaints and reported incidents
As directed, investigate and document all complaints and reported incidents
Work with property manager to coordinate security services to ensure premises are secure.
Work with property manager to ensure premises and parking area is in compliance and safe.
Other duties as assigned
ESSENTIAL DUTIES
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
Oversee all work performed by maintenance staff, coordinate completion of work orders
Coordinate apartment turnover, ensuring apartments prepared for residents, support eviction proceedings as directed by Community Property Manager
Maintain work records and work orders
Coordinate and oversee facility security staff, resolve unexpected problems
Follow-up all resident complaints and incident reports, inspect and investigate as directed by Community Property Manager, maintain report log and related documents.
Other duties as required and may be subject to change
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
EDUCATION
High School Diploma or GED
EXPERIENCE
Minimum 2 years of experience in property management
Some supervisory experience guiding and overseeing staff.
PREFERRED QUALIFICATIONS
Associates Degree Property Management or related discipline
Experience with Housing Authority procedures and documentation a plus.
Current California driver's license and clean driving record
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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