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Associate Escrow Officer

First American Financial Corp., Wasilla, AK, United States


Who We Are
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do
Responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. Acts as a neutral liaison between file parties, adheres to company policy, and monitors and mitigates risk to the company. This role is in office - Wasilla, AK 5 x week

What You’ll Do

Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up

Communicate regularly with customers during the escrow process flow

Interpret various agreements as they relate to escrow closings

Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

What You’ll Bring

Passion for helping customers while maintaining a professional and positive attitude

Excellent verbal and written communication with both our internal teams and external customers

Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn

Thrives in contributing to a team working together to deliver beyond customer expectations

Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

High school diploma or equivalent

2+ years of escrow-related experience preferred

What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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