Counter Support

Mid-State Supply in Alexandria, LA is looking for an Electrical Support to join the team. The Electrical Support team member serves as a key resource for both the Counter Sales and Warehouse teams, supporting the sale, handling, and distribution of electrical products. This role is primarily focused on counter sales while ensuring seamless coordination with warehouse operations to deliver excellent customer service and efficient order fulfillment.

Essential Functions And Responsibilities

Supports efforts of Counter sales team and Warehouse team

Answers customer questions regarding products, prices, and availability

Confers with customers by telephone or through another method to provide support

Handles customer inquiries

Provides feedback from potential customers to enhance product functionality and service

Ensures effective internal communication within the sales group, as well as throughout the warehouse team

Ensures orientation toward high quality service and adoption of best practices

Maintain cleanliness and organization of counter

Organizes and stocks inventory related to Electrical portion of warehouse and counter

Picks and prepares orders for Counter customers

Maintains cleanliness of Electrical side of warehouse

Delivers product to customers as need arises

Supports Inventory Specialist by effectively counting product

Nonessential Functions

Provides assistance with estimates or quotes prices, and delivery / pick-up dates

Qualifications

High school diploma or equivalent is required; Associate degree preferred

Two plus years of electrical experience is required; sales experience in the electrical wholesale industry is highly preferred

Ability to work independently and in a team environment is required

Must have a clean driving record; ability to drive company vehicles

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