Bank Teller
Farmers Logo 2022, Twinsburg, OH, United States
Location: Twinsburg, 2351 Edison Blvd, Twinsburg, OH 44087, USA
Summary
Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
Responsibilities
Strong knowledge of bank products and services, with the ability to recognize customer needs and cross‑sell bank products
Participate in the bank’s referral program and utilize applicable technology and/or programs to effectively show results
Meet specific referral goals on a weekly, monthly, quarterly and/ or yearly basis
Operate and balance a terminal and cash drawer daily
Accept and process the following transactions: savings, checking, Holiday Savings account, loan payments, SDB rental payments, sell money orders/official checks, and any type of cash withdrawal
Accept checks for cashing in accordance to FNB check handling procedures
Participate and successfully complete all required training courses
Have willingness to be flexible with a strong desire to create a work environment conducive to teamwork
Assist with various duties associated with money shipments/orders, etc.
Perform additional branch duties and responsibilities outside the realm of processing transactions
Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
Make outbound sales calls to current and prospective clients
Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
Work in a team environment, in a positive manner, with coworkers and the public
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti‑Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
Regular, predictable attendance is an essential requirement of this position
Complete all other duties as assigned
Qualifications
High School diploma or General Education degree (GED)
Proven cash handling experience
Basic computer skills: calculator, typewriter, phone, fax machine, and other office equipment
Customer service and/or sales experience at any level
Must possess the ability to use FNB systems for processing transactions and referrals
Ability to maintain confidentiality of customer information
Willingness to participate in training and meetings as required
Regular, predictable attendance
Basic Florida banking procedures and compliance knowledge
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees.
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Summary
Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
Responsibilities
Strong knowledge of bank products and services, with the ability to recognize customer needs and cross‑sell bank products
Participate in the bank’s referral program and utilize applicable technology and/or programs to effectively show results
Meet specific referral goals on a weekly, monthly, quarterly and/ or yearly basis
Operate and balance a terminal and cash drawer daily
Accept and process the following transactions: savings, checking, Holiday Savings account, loan payments, SDB rental payments, sell money orders/official checks, and any type of cash withdrawal
Accept checks for cashing in accordance to FNB check handling procedures
Participate and successfully complete all required training courses
Have willingness to be flexible with a strong desire to create a work environment conducive to teamwork
Assist with various duties associated with money shipments/orders, etc.
Perform additional branch duties and responsibilities outside the realm of processing transactions
Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
Make outbound sales calls to current and prospective clients
Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
Work in a team environment, in a positive manner, with coworkers and the public
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti‑Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
Regular, predictable attendance is an essential requirement of this position
Complete all other duties as assigned
Qualifications
High School diploma or General Education degree (GED)
Proven cash handling experience
Basic computer skills: calculator, typewriter, phone, fax machine, and other office equipment
Customer service and/or sales experience at any level
Must possess the ability to use FNB systems for processing transactions and referrals
Ability to maintain confidentiality of customer information
Willingness to participate in training and meetings as required
Regular, predictable attendance
Basic Florida banking procedures and compliance knowledge
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees.
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr