Onboarding Program Manager
NCBiotech, Cary, NC, United States
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
The Onboarding Program Manager reports to the Director of Care & Development within NAM Customer Service and will work full time in the Cary, NC Office. This role drives the onboarding experience, ensuring new employees successfully integrate into the culture of Siemens Healthineers and are positioned for long‑term success.
Key Responsibilities
Drive pre‑onboarding and on-boarding checklists to ensure consistent, tactical, and high‑quality new‑hire experience.
Lead onboarding program for new hires in person at the beginning of each pay period.
Coordinate all onboarding logistics, including meeting space selection, transportation for new hires, hotel accommodations, and alignment with local site resources.
Drive onboarding and training operational readiness through integrated scheduling, demand forecasting, and resource planning.
Establish, track, and report key performance indicators (KPIs) and dashboards to measure onboarding effectiveness, utilization, and business impact.
Serve as a trusted advisor and cross‑functional partner, proactively managing stakeholders and ensuring alignment across customer services.
Champion a culture of employee engagement, learning, accountability, and continuous improvement across all onboarding and training initiatives.
Education / Knowledge / Experience
Associate’s degree or higher
Fluency in English
10 years of experience in facilitating training and has acted in an administrative role
Proven track record in attention to detail work or projects
Strong leadership, listening, verbal and written communication skills
Strong cross‑functional collaboration with field, operations, and leadership teams
Confident facilitation of non-technical discussions and hands‑on training sessions
Understanding of field service, customer operations, and real‑world application
Scheduling, forecasting, and resource planning for training delivery
Must be able to creatively problem solve
Competent in Microsoft Office 365 Suite: Proficient in PowerPoint, SharePoint, Teams, Outlook, Loop, Monday.com
Base Pay Range For This Position
is $107,060 - $147,213. Factors which may affect starting pay include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position, the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
Benefits
include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement : Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, or any other federally, state, or locally protected category.
EEO is the Law : Applicants and employees are protected under Federal law from discrimination.
Reasonable Accommodations : Siemens Healthineers is committed to equal employment opportunity and will provide reasonable accommodations for persons with disabilities. If you require a reasonable accommodation in completing a job application, interview, or pre‑employment testing, please fill out the accommodations form.
California Privacy Notice : California residents have the right to receive additional notices about their personal information.
Export Control : A successful candidate must be able to work with controlled technology in accordance with U.S. export control law. Siemens Healthineers’ policy is to comply fully with all U.S. export control laws and regulations, including those implemented by the Department of Commerce, the Department of State, and the Treasury Department.
Data Privacy : We care about your data privacy and take compliance with GDPR and other data protection legislation seriously. We ask you not to send us your CV or resume by email. Instead, create a profile in our talent community to upload your CV.
Beware of Job Scams : Please verify postings on the Siemens Healthineers career site to avoid fraudulent job advertisements and protect confidential personal information.
To all recruitment agencies : Siemens Healthineers does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.
#J-18808-Ljbffr
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
The Onboarding Program Manager reports to the Director of Care & Development within NAM Customer Service and will work full time in the Cary, NC Office. This role drives the onboarding experience, ensuring new employees successfully integrate into the culture of Siemens Healthineers and are positioned for long‑term success.
Key Responsibilities
Drive pre‑onboarding and on-boarding checklists to ensure consistent, tactical, and high‑quality new‑hire experience.
Lead onboarding program for new hires in person at the beginning of each pay period.
Coordinate all onboarding logistics, including meeting space selection, transportation for new hires, hotel accommodations, and alignment with local site resources.
Drive onboarding and training operational readiness through integrated scheduling, demand forecasting, and resource planning.
Establish, track, and report key performance indicators (KPIs) and dashboards to measure onboarding effectiveness, utilization, and business impact.
Serve as a trusted advisor and cross‑functional partner, proactively managing stakeholders and ensuring alignment across customer services.
Champion a culture of employee engagement, learning, accountability, and continuous improvement across all onboarding and training initiatives.
Education / Knowledge / Experience
Associate’s degree or higher
Fluency in English
10 years of experience in facilitating training and has acted in an administrative role
Proven track record in attention to detail work or projects
Strong leadership, listening, verbal and written communication skills
Strong cross‑functional collaboration with field, operations, and leadership teams
Confident facilitation of non-technical discussions and hands‑on training sessions
Understanding of field service, customer operations, and real‑world application
Scheduling, forecasting, and resource planning for training delivery
Must be able to creatively problem solve
Competent in Microsoft Office 365 Suite: Proficient in PowerPoint, SharePoint, Teams, Outlook, Loop, Monday.com
Base Pay Range For This Position
is $107,060 - $147,213. Factors which may affect starting pay include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position, the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
Benefits
include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement : Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, or any other federally, state, or locally protected category.
EEO is the Law : Applicants and employees are protected under Federal law from discrimination.
Reasonable Accommodations : Siemens Healthineers is committed to equal employment opportunity and will provide reasonable accommodations for persons with disabilities. If you require a reasonable accommodation in completing a job application, interview, or pre‑employment testing, please fill out the accommodations form.
California Privacy Notice : California residents have the right to receive additional notices about their personal information.
Export Control : A successful candidate must be able to work with controlled technology in accordance with U.S. export control law. Siemens Healthineers’ policy is to comply fully with all U.S. export control laws and regulations, including those implemented by the Department of Commerce, the Department of State, and the Treasury Department.
Data Privacy : We care about your data privacy and take compliance with GDPR and other data protection legislation seriously. We ask you not to send us your CV or resume by email. Instead, create a profile in our talent community to upload your CV.
Beware of Job Scams : Please verify postings on the Siemens Healthineers career site to avoid fraudulent job advertisements and protect confidential personal information.
To all recruitment agencies : Siemens Healthineers does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.
#J-18808-Ljbffr