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PM Front of House Shift Leader

Workstream, Atlanta, GA, United States


PM Front of House (FOH) Shift Lead – Chick-fil-A Glenwood Place

Chick-fil-A Glenwood Place is looking for an energetic and dependable

PM Front of House (FOH) Shift Lead

to help oversee our guest-facing operations. As a Shift Lead, you will play a vital role in ensuring excellent guest experiences, leading a team with positivity, and keeping operations running smoothly during your shift.

Pay Range:

$18.00 – $19.00 per hour

Shift Availability:

11:00 AM – 11:00 PM (must have full availability for this shift)

Important:

All applicants must submit a

resume

to be considered for leadership positions.

Responsibilities:

Lead FOH team members during assigned shifts to ensure smooth, efficient operations

Deliver and model exceptional guest service with speed, accuracy, and hospitality

Train, coach, and develop team members to reach their full potential

Communicate effectively with BOH and Drive-Thru teams for seamless service

Support opening or closing responsibilities as scheduled

Monitor guest satisfaction, dining room cleanliness, and service quality

Skills & Attributes:

Desire to lead, motivate, and inspire others

Outgoing and friendly personality with excellent communication skills

Dependable leader with strong problem‑solving abilities

Results-driven and quick decision maker

Goal-oriented with a focus on guest satisfaction and team success

Ability to de‑escalate guest concerns with professionalism

Requirements:

Friday and Saturday availability required

Minimum 2 years of leadership or management experience in food service or retail

Ability to open the restaurant (for AM shift leads)

Exceptions may be made at the discretion of the Operator

Benefits:

Competitive pay

Free employee meals during shift

Opportunities for advancement and ongoing leadership training

Positive and team-oriented work culture

Sundays off

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