Automotive Warranty Administrative Assistant
Subaru of Rochester, Rochester, NY, United States
Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.
Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well‑trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.
All inquires should be directed to the hiring manager, Melody Powenski.
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Short/Long Term Disability
Mentorship Program
Growth opportunities
Paid Training
Life Insurance
Legal Services provided
Employee vehicle purchase plans
Health and wellness
Discounts on products and services
Responsibilities
Work in collaboration with the Warranty Administrator
Work closely with service advisors
Prepare service invoices for warranty review
Close claims in system
Process claims entry with manufacturer
Work in Microsoft Excel for claims tracking
Follow manufacturer processes for errors
Learn and follow manufacturer processes
File paperwork
Work cooperatively with other departments and internal teams
Other duties as assigned
Qualifications
Possess excellent listening and communication skills
Possess an outgoing and positive personality
Possess computer literacy skills
Possess strong math skills with the ability to handle financial transactions
Possess a professional appearance in keeping with Van Bortel Standards
Possess a punctual nature and ability to handle schedule flexibility and dynamic work environment
Possess warranty claims experience, preferred
Possess a valid driver’s license and clean driving record with dependable transportation to work
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well‑trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.
All inquires should be directed to the hiring manager, Melody Powenski.
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Short/Long Term Disability
Mentorship Program
Growth opportunities
Paid Training
Life Insurance
Legal Services provided
Employee vehicle purchase plans
Health and wellness
Discounts on products and services
Responsibilities
Work in collaboration with the Warranty Administrator
Work closely with service advisors
Prepare service invoices for warranty review
Close claims in system
Process claims entry with manufacturer
Work in Microsoft Excel for claims tracking
Follow manufacturer processes for errors
Learn and follow manufacturer processes
File paperwork
Work cooperatively with other departments and internal teams
Other duties as assigned
Qualifications
Possess excellent listening and communication skills
Possess an outgoing and positive personality
Possess computer literacy skills
Possess strong math skills with the ability to handle financial transactions
Possess a professional appearance in keeping with Van Bortel Standards
Possess a punctual nature and ability to handle schedule flexibility and dynamic work environment
Possess warranty claims experience, preferred
Possess a valid driver’s license and clean driving record with dependable transportation to work
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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