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Administrative Assistant

MACOM, Northampton, MA, United States


The Office Services Assistant performs a wide variety of clerical and office administrative duties, which includes providing a high level of customer service and support. This position will be responsible for handling mail, answering phones, filing, word processing and operating office equipment. The Office Services Assistant will perform other duties, including ordering supplies and backing up the receptionist.

Summary of Duties and Responsibilities

Planning, procurement & sourcing engineering supplies

Assisting in processing express and overnight courier packs

Shipping & receiving engineering materials

Inventory, order, organize and distribute office supplies

Operate and maintain office equipment as needed

Provide and track facility work order request

Administrative office project tracking

Create, maintain, and enter information into databases

Responsible for keeping break areas, lunchroom, copy areas, and conference rooms neat & orderly

Responsible for cubicle maintenance, set-up, and breakdown

Manage janitorial crew and/or subcontractors

Prepare offices and workstations for new hires

Back up the Receptionist, greet visitors, handle incoming calls and other communications

Responsible for coordinating furniture moves in the office and lab areas

Responsible for set-up and clean-up after large meetings

Must work independently and communicate with all levels of management

Work with landlord or building manager to address unforeseen issues

Other duties as assigned

Qualifications

Associate’s degree in business administration, secretarial science, communications, or equivalent preferred

Strong communication, interpersonal, and organizational skills

Must demonstrate excellent customer service to internal and external customers

Excellent computer skills including a mastery of Microsoft Word, Excel, PowerPoint, Paint and Zoom collaboration tools

Additional computer skills such as Photoshop, SAP, Adobe Acrobat Professional, Airtable, and AI tools such as ChatGPT are a huge plus

Unparalleled interpersonal and organizational skills

Skilled at prioritization and multi-tasking, with the ability to work in a fast‑paced setting and manage assignments from multiple managers with tight and competing deadlines

Basic understanding of engineering vocabulary and jargon a plus

Fluent in spoken and written English

Due to ITAR regulations, only candidates who are U.S. Persons (U.S. citizens, U.S. nationals, lawful permanent residents, or individuals granted asylum or refugee status) will be considered for this position

The hourly range for this position is $21–$47 per hour. Actual salary offered to candidates will depend on several factors, including but not limited to work location, relevant candidate’s experience, education, and specific knowledge, skills, and abilities.

EEO
MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, military service, marital status, or any other category protected under applicable law.

Reasonable Accommodation
MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process please call +1-978-656-2500 or email HR_Ops@MACOM.com. Provide your name, phone number and the position title and location in which you are interested, and the nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs.

Benefits

Health, dental, and vision insurance

Employer-sponsored 401(k) plan

Paid time off

Professional development opportunities

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