LAB CLERK/PHLEBOTOMIST-CLINICAL LABORATORY-PART TIME EVENING/NIGHT SHIFT -8HR-VA
Washington Hospital Healthcare System, Fremont, CA, United States
Salary Range: $41.58 - $47.37 + applicable differentials
Division: Strategic Management
Job Title
Phlebotomy Technician
Position Summary
Performs basic clerical and phlebotomy duties under the direction of the Office/Phlebotomy Supervisor. Acts as a receptionist, handling a variety of related clerical duties, and as a registration clerk where typing is a primary requisite. Also functions as a phlebotomist, drawing blood and processing specimens as a primary responsibility. Assists in the Histology and Microbiology departments when needed. Handles blood and other potentially infectious body fluids on a daily basis. Follows all hospital and lab infection control and safety policies and procedures. Performs work assignments according to procedure. Assists in training new clerk/phlebotomists. Responsible for verifying specimens, doing collection group inquiries and printing label sets using the lab computer system. Must have proven good guest relation skills, maintain a good attendance record and follow all hospital rules, policies and procedures. Must perform accurate work in a timely manner. Must be competent to assess and meet the needs of patients of all age groups or contact appropriate hospital resource for guidance.
Statement of Accountability
Reports to: Lab Office/Phlebotomy Supervisor
Qualifications
Education - Required: High School Diploma
Desired: Courses in medical terminology or medical assisting
Licenses/Certifications - Required: Current State of California Phlebotomy Technician Certification
Work Experience - Required: One year hospital experience or equivalent of three (3) years of phlebotomy experience; ability to type at least 20 net wpm
Language Skills - Required: English
Computer Skills - Required: Ability to use Microsoft Windows, Word, Excel, Email or equivalent
Other Skills and Abilities - Required: Verbal ability to communicate with staff, patients, physicians (physicians)
Other Qualifications - Required: Clerical perception necessary to proofread typewritten reports, to cross‑index and file various documents and to avoid transcription errors
Essential Job Responsibilities
Achieving Results
Draw outpatients as soon as possible to minimize patient waiting time.
Order tests and process specimens arriving in the laboratory according to established procedure and test requirements.
Verify specimens in the computer with the correct date and time.
Maintain blood drawing areas and trays in a neat, clear and orderly manner.
Demonstrates Skill
Follow patient identification procedures including checking both name, MR# or date of birth when drawing patients and labeling specimens.
Perform venipunctures and skin punctures as needed in a timely manner and observe strict principles of asepsis and antisepsis to prevent infection of patient and contamination of specimens.
Operate centrifuges, barcode printer, fax, and other equipment as needed.
Process specimens for microbiology as required.
Instruct patients on specimen collection geared to their age and physical abilities.
Assist in Histology as required.
Perform information collection and reporting as required.
Follow safety policies at all times, help to maintain a safe workplace.
Follow through on tests or procedures left from a previous shift, and report any incomplete assignments to assure continuity of reports.
Act as receptionist for the laboratory by receiving and registering patients, answering and handling incoming telephone calls, giving results of tests to doctors and giving instructions to patients.
Participate in training of phlebotomist and assessment of initial and periodic competency performance.
Planning & Coordinating
Judgement - displays good judgement and a practical and effective approach to problem solving.
Evaluate incoming specimens for rejection criteria that apply and follow specimen rejection procedures.
Professionalism
Act as receptionist for the laboratory by receiving and registering patients, answering and handling incoming telephone calls, giving results of tests to doctors and giving instructions to patients.
Answer telephone questions regarding phlebotomy section and specimen requirements.
Perform job both in person, on telephone, and through other means of communication, according to requirements.
Remain in compliance with hospital policies on attendance and punctuality.
Improving the Organization
Participate in performance improvement activities as requested.
Review employee policies and procedures regularly to maintain a complete understanding of hospital regulations and new relevant and pertinent information.
Self-Development
Education - maintain licensure, certification, education & training levels.
Regulatory Compliance
Follow OSHA Blood Borne Pathogens Standard.
Maintain confidentiality of all hospital information. Safeguard protected health information from any intentional or unintentional disclosure.
Physical Requirements
General description: Show average time (0 - 8 hours) per workday for the following categories.
Sitting – occasionally.
Walking – continuous.
Standing – continuous.
Bending – continuous.
Squat, kneel, crawl – minimal.
Weight lifted / force exerted – continuous (0‑15 lbs light; 15‑50 lbs medium; 50+ lbs heavy).
Repetitive use of hands – continuous.
Dominant only – continuous.
Dexterity – simple grasping, power grasping, fine manipulation.
Repetitive use of feet – continuous.
Vision requirements – color vision, close vision, peripheral vision, distance vision, depth perception.
Hearing requirements – ability to hear patient call; ability to hear alarms on equipment; ability to hear communications/instructions from staff or public.
Work Environment – exposure to blood or body fluids, toxic or caustic chemicals, electrical shock risk, moving mechanical parts, fumes or airborne particles, moderate noise.
Job Hazard Analysis
Lifting Objects/Patients
– Back injuries, hernias. Preventive: Understand A&P of back, prevent using aids.
Slip/Trip/Falls
– Contusions, sprains, strains. Preventive: Avoid undue speed, use handrails, clean spills.
Fires & Natural Disasters
– Burns & various injuries. Prevention: Recognize causes, avoid smoking, be familiar with disaster plans.
Electrical Hazards
– Shocks & burns. Prevention: Be aware of unsafe equipment, attend safety classes.
Assaults
– Minor injury to death. Prevention: Awareness of security measures, defensive behavior.
Needles & Sharps
– Cuts, punctures, lacerations. Prevention: Sharps discard protocols.
Obstacles & Broken Objects
– Abrasions, contusions, lacerations. Prevention: Arrange furniture, keep doors & drawers closed, clean broken glass.
Possible Exposures to Infections
– Hepatitis, TB, CMV, etc. Prevention: Use infection control procedures, handwashing, protective clothing.
Possible exposure to acids & other chemicals used within the hospital
– Refer to MSDS. Prevention: Follow hazardous material training.
Latex
– Dermatitis up to serious. Prevention: Alert supervisor, use non‑latex gloves for sterile procedures.
Soaps, Detergents, Cleaning Solutions
– Dermatitis. Prevention: Follow departmental procedures, protective clothing.
Ergonomic Problems
– Musculoskeletal disorders. Prevention: Body mechanics, safe equipment positioning, report issues.
Possible Chemical Exposure
– Refer to MSDS. Prevention: Follow safe procedures.
Exposure to Video Display Terminals
– Eye strain, stress. Prevention: Control lighting, glare, maintain correct vision.
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Division: Strategic Management
Job Title
Phlebotomy Technician
Position Summary
Performs basic clerical and phlebotomy duties under the direction of the Office/Phlebotomy Supervisor. Acts as a receptionist, handling a variety of related clerical duties, and as a registration clerk where typing is a primary requisite. Also functions as a phlebotomist, drawing blood and processing specimens as a primary responsibility. Assists in the Histology and Microbiology departments when needed. Handles blood and other potentially infectious body fluids on a daily basis. Follows all hospital and lab infection control and safety policies and procedures. Performs work assignments according to procedure. Assists in training new clerk/phlebotomists. Responsible for verifying specimens, doing collection group inquiries and printing label sets using the lab computer system. Must have proven good guest relation skills, maintain a good attendance record and follow all hospital rules, policies and procedures. Must perform accurate work in a timely manner. Must be competent to assess and meet the needs of patients of all age groups or contact appropriate hospital resource for guidance.
Statement of Accountability
Reports to: Lab Office/Phlebotomy Supervisor
Qualifications
Education - Required: High School Diploma
Desired: Courses in medical terminology or medical assisting
Licenses/Certifications - Required: Current State of California Phlebotomy Technician Certification
Work Experience - Required: One year hospital experience or equivalent of three (3) years of phlebotomy experience; ability to type at least 20 net wpm
Language Skills - Required: English
Computer Skills - Required: Ability to use Microsoft Windows, Word, Excel, Email or equivalent
Other Skills and Abilities - Required: Verbal ability to communicate with staff, patients, physicians (physicians)
Other Qualifications - Required: Clerical perception necessary to proofread typewritten reports, to cross‑index and file various documents and to avoid transcription errors
Essential Job Responsibilities
Achieving Results
Draw outpatients as soon as possible to minimize patient waiting time.
Order tests and process specimens arriving in the laboratory according to established procedure and test requirements.
Verify specimens in the computer with the correct date and time.
Maintain blood drawing areas and trays in a neat, clear and orderly manner.
Demonstrates Skill
Follow patient identification procedures including checking both name, MR# or date of birth when drawing patients and labeling specimens.
Perform venipunctures and skin punctures as needed in a timely manner and observe strict principles of asepsis and antisepsis to prevent infection of patient and contamination of specimens.
Operate centrifuges, barcode printer, fax, and other equipment as needed.
Process specimens for microbiology as required.
Instruct patients on specimen collection geared to their age and physical abilities.
Assist in Histology as required.
Perform information collection and reporting as required.
Follow safety policies at all times, help to maintain a safe workplace.
Follow through on tests or procedures left from a previous shift, and report any incomplete assignments to assure continuity of reports.
Act as receptionist for the laboratory by receiving and registering patients, answering and handling incoming telephone calls, giving results of tests to doctors and giving instructions to patients.
Participate in training of phlebotomist and assessment of initial and periodic competency performance.
Planning & Coordinating
Judgement - displays good judgement and a practical and effective approach to problem solving.
Evaluate incoming specimens for rejection criteria that apply and follow specimen rejection procedures.
Professionalism
Act as receptionist for the laboratory by receiving and registering patients, answering and handling incoming telephone calls, giving results of tests to doctors and giving instructions to patients.
Answer telephone questions regarding phlebotomy section and specimen requirements.
Perform job both in person, on telephone, and through other means of communication, according to requirements.
Remain in compliance with hospital policies on attendance and punctuality.
Improving the Organization
Participate in performance improvement activities as requested.
Review employee policies and procedures regularly to maintain a complete understanding of hospital regulations and new relevant and pertinent information.
Self-Development
Education - maintain licensure, certification, education & training levels.
Regulatory Compliance
Follow OSHA Blood Borne Pathogens Standard.
Maintain confidentiality of all hospital information. Safeguard protected health information from any intentional or unintentional disclosure.
Physical Requirements
General description: Show average time (0 - 8 hours) per workday for the following categories.
Sitting – occasionally.
Walking – continuous.
Standing – continuous.
Bending – continuous.
Squat, kneel, crawl – minimal.
Weight lifted / force exerted – continuous (0‑15 lbs light; 15‑50 lbs medium; 50+ lbs heavy).
Repetitive use of hands – continuous.
Dominant only – continuous.
Dexterity – simple grasping, power grasping, fine manipulation.
Repetitive use of feet – continuous.
Vision requirements – color vision, close vision, peripheral vision, distance vision, depth perception.
Hearing requirements – ability to hear patient call; ability to hear alarms on equipment; ability to hear communications/instructions from staff or public.
Work Environment – exposure to blood or body fluids, toxic or caustic chemicals, electrical shock risk, moving mechanical parts, fumes or airborne particles, moderate noise.
Job Hazard Analysis
Lifting Objects/Patients
– Back injuries, hernias. Preventive: Understand A&P of back, prevent using aids.
Slip/Trip/Falls
– Contusions, sprains, strains. Preventive: Avoid undue speed, use handrails, clean spills.
Fires & Natural Disasters
– Burns & various injuries. Prevention: Recognize causes, avoid smoking, be familiar with disaster plans.
Electrical Hazards
– Shocks & burns. Prevention: Be aware of unsafe equipment, attend safety classes.
Assaults
– Minor injury to death. Prevention: Awareness of security measures, defensive behavior.
Needles & Sharps
– Cuts, punctures, lacerations. Prevention: Sharps discard protocols.
Obstacles & Broken Objects
– Abrasions, contusions, lacerations. Prevention: Arrange furniture, keep doors & drawers closed, clean broken glass.
Possible Exposures to Infections
– Hepatitis, TB, CMV, etc. Prevention: Use infection control procedures, handwashing, protective clothing.
Possible exposure to acids & other chemicals used within the hospital
– Refer to MSDS. Prevention: Follow hazardous material training.
Latex
– Dermatitis up to serious. Prevention: Alert supervisor, use non‑latex gloves for sterile procedures.
Soaps, Detergents, Cleaning Solutions
– Dermatitis. Prevention: Follow departmental procedures, protective clothing.
Ergonomic Problems
– Musculoskeletal disorders. Prevention: Body mechanics, safe equipment positioning, report issues.
Possible Chemical Exposure
– Refer to MSDS. Prevention: Follow safe procedures.
Exposure to Video Display Terminals
– Eye strain, stress. Prevention: Control lighting, glare, maintain correct vision.
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