Front Desk/Sales Associate
StretchLab - Long Beach Marina & Surf City, Long Beach, CA, United States
Membership Coordinator Sales Associate
StretchLab is seeking a high energy, passion filled and sales motivated Sales Associate that is fitness minded and has a love for community and for our brand located in the Long Beach Marketplace shopping center at Pacific Coast Highway and 2nd Street near the Long Beach Marina.
Position
The purpose of the Membership Coordinator is to assist the Area Manager with new membership sales by bringing new members to the studio and booking them into introductory stretches and, eventually, full memberships. The Membership Coordinator also assists with retaining current members. Fitness knowledge or background is preferred but not required.
Requirements
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
Must be able to work weekends and evenings
Part-time position typically between 25 and 35 hours per week, with possibility of more.
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in-person, phone and email; bilingual candidates encouraged to apply
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional local travel may be required
Responsibilities
Assist the Area Manager with the sales process of lead generation, follow up, and close; includes making warm calls to prospects who have submitted contact information, sending personalized email, and communicating effectively through text messaging
Book and confirm prospective clients into introductory stretches or classes
Greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Participate in pop-up marketing events through pre-sales and beyond, including the set-up, event, and break-down of temporary facilities
Manage social media accounts and send periodic email to members under the general manager’s supervision
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a complementary wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
Maintain Club Ready booking software accurately in coordination with headquarters and local procedures
Ensure studio is clean and tidy; adhere to strict COVID-19 cleaning practices
Other duties as assigned
Compensation & Perks
Competitive compensation based on experience
Free or discounted memberships
Commission paid on sales
Opportunity for bonus based on performance
Opportunities for growth within the studios, including additional sales and management opportunities
Job Type: Part-time; potential for full-time; hourly
Pay: Depends upon Experience, skills, and qualifications
Experience: fitness: 1 year (Preferred); sales: 1 year (Preferred)
Work Location: Long Beach Marina and possibly Huntington Beach
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StretchLab is seeking a high energy, passion filled and sales motivated Sales Associate that is fitness minded and has a love for community and for our brand located in the Long Beach Marketplace shopping center at Pacific Coast Highway and 2nd Street near the Long Beach Marina.
Position
The purpose of the Membership Coordinator is to assist the Area Manager with new membership sales by bringing new members to the studio and booking them into introductory stretches and, eventually, full memberships. The Membership Coordinator also assists with retaining current members. Fitness knowledge or background is preferred but not required.
Requirements
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
Must be able to work weekends and evenings
Part-time position typically between 25 and 35 hours per week, with possibility of more.
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in-person, phone and email; bilingual candidates encouraged to apply
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional local travel may be required
Responsibilities
Assist the Area Manager with the sales process of lead generation, follow up, and close; includes making warm calls to prospects who have submitted contact information, sending personalized email, and communicating effectively through text messaging
Book and confirm prospective clients into introductory stretches or classes
Greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Participate in pop-up marketing events through pre-sales and beyond, including the set-up, event, and break-down of temporary facilities
Manage social media accounts and send periodic email to members under the general manager’s supervision
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a complementary wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
Maintain Club Ready booking software accurately in coordination with headquarters and local procedures
Ensure studio is clean and tidy; adhere to strict COVID-19 cleaning practices
Other duties as assigned
Compensation & Perks
Competitive compensation based on experience
Free or discounted memberships
Commission paid on sales
Opportunity for bonus based on performance
Opportunities for growth within the studios, including additional sales and management opportunities
Job Type: Part-time; potential for full-time; hourly
Pay: Depends upon Experience, skills, and qualifications
Experience: fitness: 1 year (Preferred); sales: 1 year (Preferred)
Work Location: Long Beach Marina and possibly Huntington Beach
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