Banquet Captain
The Post Oak, Houston, TX, United States
The Post Oak Hotel is seeking a Banquet Captain to join the only Forbes Five-Star Hotel in Texas. The Banquet Captain will be responsible for managing operations in an efficient and professional manner to ensure quality service to guests while ensuring all colleagues maintain Forbes Five-Star service standards to help banquet operations proceed smoothly.
Responsibilities
Check to ensure that all rooms are set‑up to department specifications and diagrams
Meet and talk with host; keep in direct contact with host during the function; handle or delegate all special requests from the host
Supervise housemen, servers and bartenders; assist when necessary in the set‑up of all banquet rooms if needed
Maintain accurate paperwork for inventory levels, scheduling, payroll, employee records, captain’s reports, gratuity sheets and banquet checks
Ensure guest satisfaction during the function and resolve customer complaints
Communicate with the banquet chef, director of banquets or executive chef regarding any problems relating to the food or the kitchen
Communicate with engineering to ensure quality physical appearance of the banquet space and complete work orders if needed
Knowledge of cash registers and other banquet related equipment
Qualifications
Aspire to our values of being passionate, striving for excellence, remaining relevant, collaborating and acting with honor and integrity
5 years’ experience in banquets and 3 years’ experience in a supervisory role, preferably in banquets
1-year prior inventory or cost‑control experience
Must speak, read, write and understand Englishb
Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities
Previous hotel experience, luxury or Forbes experience preferred
Ability to work flexible schedules, including nights, weekends and holidays is required
Physical demands: Ability to lift 50 pounds on a regular basis and prolonged extended periods of standing
What we offer you
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements and hotels
Community volunteer opportunities
Complimentary parking and colleague meal
Disclaimer
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.
Tipped Position
This position earns tips.
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Responsibilities
Check to ensure that all rooms are set‑up to department specifications and diagrams
Meet and talk with host; keep in direct contact with host during the function; handle or delegate all special requests from the host
Supervise housemen, servers and bartenders; assist when necessary in the set‑up of all banquet rooms if needed
Maintain accurate paperwork for inventory levels, scheduling, payroll, employee records, captain’s reports, gratuity sheets and banquet checks
Ensure guest satisfaction during the function and resolve customer complaints
Communicate with the banquet chef, director of banquets or executive chef regarding any problems relating to the food or the kitchen
Communicate with engineering to ensure quality physical appearance of the banquet space and complete work orders if needed
Knowledge of cash registers and other banquet related equipment
Qualifications
Aspire to our values of being passionate, striving for excellence, remaining relevant, collaborating and acting with honor and integrity
5 years’ experience in banquets and 3 years’ experience in a supervisory role, preferably in banquets
1-year prior inventory or cost‑control experience
Must speak, read, write and understand Englishb
Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities
Previous hotel experience, luxury or Forbes experience preferred
Ability to work flexible schedules, including nights, weekends and holidays is required
Physical demands: Ability to lift 50 pounds on a regular basis and prolonged extended periods of standing
What we offer you
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements and hotels
Community volunteer opportunities
Complimentary parking and colleague meal
Disclaimer
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.
Tipped Position
This position earns tips.
#J-18808-Ljbffr