Pharmacy Technician II
Elevance Health, Atlanta, GA, United States
Pharmacy Technician II
Hours:
12pm – 8:30pm eastern time zone
Virtual:
This role enables associates to work virtually full-time, except for required in‑person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.
The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The members we reach out to have been identified as having gaps in care; our goal is to close those gaps through education and assistance.
Responsibilities
Verifies member information and inputs data for the pharmacists.
Educates members about prescriptions and medication resources or assistance programs.
Educates members on medication adherence‑related topics to align closely with STARs Ratings and HEDIS quality measures.
Assists members with scheduling their preventive test/screenings and medication resources or assistance programs.
Makes outreach to members or providers to close care gaps and improve outcomes.
Minimum Requirements
Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.
Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences
Experience communicating with and supporting Medicaid members preferred.
Call center experience with high call volumes preferred.
Experience in discussing medication adherence preferred.
Proficient in computer systems and multitasking preferred.
Patient care experience preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written, and interpersonal communication skills, problem‑solving skills, facilitation skills, and analytical skills.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
#J-18808-Ljbffr
Hours:
12pm – 8:30pm eastern time zone
Virtual:
This role enables associates to work virtually full-time, except for required in‑person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.
The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The members we reach out to have been identified as having gaps in care; our goal is to close those gaps through education and assistance.
Responsibilities
Verifies member information and inputs data for the pharmacists.
Educates members about prescriptions and medication resources or assistance programs.
Educates members on medication adherence‑related topics to align closely with STARs Ratings and HEDIS quality measures.
Assists members with scheduling their preventive test/screenings and medication resources or assistance programs.
Makes outreach to members or providers to close care gaps and improve outcomes.
Minimum Requirements
Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.
Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences
Experience communicating with and supporting Medicaid members preferred.
Call center experience with high call volumes preferred.
Experience in discussing medication adherence preferred.
Proficient in computer systems and multitasking preferred.
Patient care experience preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written, and interpersonal communication skills, problem‑solving skills, facilitation skills, and analytical skills.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
#J-18808-Ljbffr