Medical Assistant - Hematology Oncology Clinic - Full Time - Jeff Hwy
Ochsner Health, New Orleans, LA, United States
Overview
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, innovate. We believe every award earned, every record broken, and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
Job Description
This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of diverse backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.
Responsibilities
Supports the patient and provider throughout the patient visit.
Ensures the patient and provider are prepared for the visit.
Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
Provides excellent patient service through effective communication both over the phone and in person.
Completes appropriate documentation including patient registration if necessary.
Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as assigned.
Qualifications
Education
Required – High school diploma.
Preferred – Completion of a formal medical assistant training program.
Work Experience
Required – Experience working with and maintaining confidential information including experience working in a fast‑paced environment with minimal supervision.
Certifications
Required – Medical Assistant Certification.
Basic Life Support (BLS) from the American Heart Association.
Knowledge, Skills and Abilities (KSAs)
Clinical knowledge.
Proficiency in using computers, software, and web‑based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Strong interpersonal and customer service skills.
Physical and Environmental Demands
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Medium Work – Exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds of force frequently, or greater than negligible up to 10 pounds of force constantly to move objects.
Duties performed routinely require exposure to blood, body fluid and tissue.
Incumbent works in a patient care area; works directly with patients and/or specimens that could contain communicable diseases, posing occupational risk for exposure to all communicable diseases.
Risk of exposure to hazardous medications or hazardous waste through receipt, transport, storage, preparation, dispensing, administration, cleaning and disposal of contaminated waste.
Equal Opportunity Employer Statement
Ochsner Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Ochsner Health endeavors to make our site accessible to all users.
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We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, innovate. We believe every award earned, every record broken, and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
Job Description
This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of diverse backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.
Responsibilities
Supports the patient and provider throughout the patient visit.
Ensures the patient and provider are prepared for the visit.
Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
Provides excellent patient service through effective communication both over the phone and in person.
Completes appropriate documentation including patient registration if necessary.
Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as assigned.
Qualifications
Education
Required – High school diploma.
Preferred – Completion of a formal medical assistant training program.
Work Experience
Required – Experience working with and maintaining confidential information including experience working in a fast‑paced environment with minimal supervision.
Certifications
Required – Medical Assistant Certification.
Basic Life Support (BLS) from the American Heart Association.
Knowledge, Skills and Abilities (KSAs)
Clinical knowledge.
Proficiency in using computers, software, and web‑based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Strong interpersonal and customer service skills.
Physical and Environmental Demands
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Medium Work – Exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds of force frequently, or greater than negligible up to 10 pounds of force constantly to move objects.
Duties performed routinely require exposure to blood, body fluid and tissue.
Incumbent works in a patient care area; works directly with patients and/or specimens that could contain communicable diseases, posing occupational risk for exposure to all communicable diseases.
Risk of exposure to hazardous medications or hazardous waste through receipt, transport, storage, preparation, dispensing, administration, cleaning and disposal of contaminated waste.
Equal Opportunity Employer Statement
Ochsner Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Ochsner Health endeavors to make our site accessible to all users.
#J-18808-Ljbffr